CRM Business Analyst at Coforge Limited

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Requirements Elicitation, Business Modeling, Stakeholder Management, Project Management, Change Management, Functional Requirements, Non-functional Requirements, Process Improvement, Traceability, Risk Assessment, Status Reporting, CRM

Industry

IT Services and IT Consulting

Description

The Business Analyst role is responsible for providing necessary business analysis support from elicitation, analysis, and documentation of business needs and stakeholder requirements, solution requirements both functional and non-functional, and transition requirements relating to various software applications. Duties And Responsibilities Business analysis Investigates business and operational needs, problems, and opportunities, resulting in the recommendation of improvements in automated and non-automated components of new or changed processes or systems Business modeling Conversant with techniques covering a full range of modeling situations. Models current and desired scenarios Selects appropriate modeling techniques for meeting assigned objectives. Gains agreement from subject matter experts to models produced. Reviews resulting models with stakeholders and gains resolution to issues or needs. Requirements Definition And Management Defines and manages scope, requirements definition, and prioritization activities for IT-related projects or change requests Follows the agreed standards, applying appropriate techniques to elicit and document detailed requirements. Provides a constructive challenge to stakeholders as required. Prioritizes requirements and documents traceability to source. Provides input to the requirements baseline. Investigates, manages, and applies authorized requests for changes to baselined requirements, in line with change management policy Project Management Ensures tasks, milestones, timelines, resources, and other details are clearly communicated to the business owners Prepares and submits regular status reports to relevant stakeholders, indicating tasks completed, risk assessment, issues encountered and other items requiring management action Manages projects according to approved project management standards to ensure agreed scope, schedule, budget, and objectives are met

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Responsibilities

The Business Analyst is responsible for eliciting, analyzing, and documenting business and stakeholder requirements for various software applications. They also manage project timelines, resources, and status reporting to ensure objectives are met within scope and budget.