The life sciences industry plays a significant role in advancing healthcare and improving the quality of life – in many cases, saving millions of lives globally. At BASE life science, this is the motivation for everything we do, aimed at pushing boundaries, seeking excellence, and making a lasting difference through consulting expertise and data-driven solutions.

The life sciences industry is undergoing a rapid digital transformation, particularly within CRM cloud services. To support our clients across the United States in navigating this shift, we are seeking a Director to lead our CRM practice and drive success for both new and existing clients.
If you are a seasoned consulting leader with a consulting and commercial mindset and deep expertise in CRM and technology within the life sciences sector, we would love to hear from you.
You will join a fast-growing, global consulting and technology firm that delivers management consulting and technology-driven solutions across the life sciences industry in Europe and the United States. We specialize in leveraging data and digital innovation to help our clients transform.
As Director of our Commercial and CRM offerings in the US, you will lead the development and expansion of our CRM capabilities across the US. This is a pivotal new role where you will shape the future of our Commercial services, working across service delivery, technology advisory, business development, stakeholder management, and organizational growth.

This position offers a unique opportunity to:

• Drive the end-to-end strategy for CRM offerings in the US market.
• Own the commercial and especially the CRM agenda for a growing technology and business consulting firm entering the US life science market.
• Collaborate with stakeholders across clients, partners, and internal teams to ensure impactful and sustainable solutions.
• Be a thought leader in the industry guiding pharma and biotech clients to optimal solutions for their business.

As Director your primary responsibilities will be to:

• Lead the Commercial and CRM offering- and service development in the US.
• Serve as a senior advisor and consultant to life sciences clients on CRM strategy and solutions.
• Drive business development by positioning our commercial offerings, generating sales with new and existing clients.
• Contribute to the continuous evolution of our US commercial operations and portfolio as we scale.

You will report to the General Manager of our US Operations and ideally be based on the East Coast, where most of our US employees are located.