WHAT IS ON OFFER

Alfred H Knight is a forward-thinking organisation committed to innovation and excellence. Our team thrives on collaboration, continuous learning, and delivering impactful results.
We are seeking a dynamic CRM Coordinator to join our Sales & Marketing team based at our headquarters in Prescot, Liverpool, to play a key role in enhancing our CRM processes and ensuring seamless operations across the business. This is an exciting opportunity for someone passionate about CRM systems, strategy, and user support who thrives in a fast-paced, collaborative environment.
As a CRM Coordinator, you will help deliver a CRM system that enhances the customer experience while ensuring sales efficiency and data integrity. You will assist the CRM Specialist in implementing processes and solutions that support the compliant and efficient handling of sales activity.
You will play a key role in the global rollout, helping to drive business growth that aligns with our ambitious strategic direction of Alfred H Knight.

ABOUT US

Alfred H Knight is a totally independent, family-owned business spanning five generations. A global network of strategically placed offices and laboratories enables global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.
We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

REQUIRED WORK EXPERIENCE

• Previous experience of utilising Zoho CRM is desirable.
• Experience interrogating data quality issues and applying corrective actions.
• Experience in reviewing market and client information to identify opportunities.
• Customer Experience mapping advantageous.

REQUIRED QUALIFICATIONS

• Educated to degree level in relevant discipline.

Please refer the Job description for details