Are you an adventurer who wants to join us on our journey of continuous improvement in customer centricity? We are looking for a

WHO WE ARE:

As an international family business, Reynaers Group improves living and working environments for people today and for future generations.
Reynaers Group is a leading specialist in the development, distribution, and commercialization of innovative and sustainable building components made from aluminum and steel. Through our brands, including Reynaers Aluminium and Forster, we have grown from a small family business into an internationally oriented group of companies that creates energy-efficient and responsibly made products, making a difference for homes, buildings, and the people they serve.
Our motto “Together for Better” is more than just a slogan! It reflects how we, as colleagues, work together. With our open and proactive mindset, we reach the highest standards and achieve the best results in every project, big or small.
Your workplace will be the Reynaers Campus in Duffel, the headquarters of Reynaers Group and Reynaers Aluminium. The campus includes various departments such as R&D, Operations, our Technology Centre, training centre, and over 62,000 m² of warehouses.
Are you ready to take the next step in your career and make a significant impact in the world of construction and aluminum solutions?
Then let’s go “Together for Better” together. Discover what we have to offer and become part of our dedicated team!

• With your knowledge, you are actively supporting the company in successfully usage Salesforce technology & implement improvements (adaptations, new features & process flows)
• You give support in projects linked to your domain and the rest of our existing digital platforms, including the preparation & execution of test scenarios and go-live communication
• You contribute to the development of the technical architecture, contribute to the definition of the future roadmap for both new features and incremental improvements.
• You provide shared service support via a service desk (L1 & L2), as well as give training to the local markets worldwide. These topics include a wide variety of tasks including user management, report creation, issue management, data management and cross-market communication
• You regularly update, maintain, and clean CRM databases for accuracy and compliance
• You build strong relations with various stakeholders in sales & marketing to understand the needs, share best practices to increase adoption and identify potential improvements for the future developments.
• You document clearly the implementations and best practices