(CRM) Customer Relationship Management Intern at Unleashed Brands
Bedford, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Email Marketing, CRM Platform Operations, HTML/CSS for Email, Data Migration, Quality Assurance, Account Configuration, Campaign Deployment, Analytical Thinking, Written Communication, Salesforce Marketing Cloud, HubSpot, Spreadsheet Management

Industry

Business Consulting and Services

Description
Customer Relationship Management (CRM) Intern   About the Role We are looking for a detail-oriented and enthusiastic CRM Intern to join our marketing team. This role sits at the intersection of email marketing, CRM platform operations, and location onboarding — giving you hands-on experience with the full lifecycle of local marketing communications, from setup through measurement. You will play a key role in supporting the onboarding of new brands into our Unleashed CRM platform, configuring the technical infrastructure that powers our local marketing campaigns, and ensuring every email deployment meets our quality and performance standards.   Key Responsibilities * Email Marketing * Build and deploy email campaigns in support of local marketing initiatives across multiple brands * Design, code, and test email templates to ensure consistent rendering across devices and clients * Manage deployment schedules and coordinate send timing across business units * Location Onboarding * Support the onboarding of new locations into the Unleashed platform, including data migration and account configuration * Set up business units within the platform, applying correct hierarchy, permissions, and branding * Quality Assurance & Testing * Execute thorough pre-send testing protocols including link checks, rendering audits, personalization validation, and compliance review * Identify and escalate technical issues prior to deployment * Franchisee Support * Respond to incoming franchisee support tickets related to CRM platform usage and local marketing tools * Assist franchisees with account setup, configuration questions, and general platform orientation   What We’re Looking For * Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field * Familiarity with CRM or email marketing platforms (experience with Salesforce Marketing Cloud, HubSpot, or similar is a plus) * Strong attention to detail and ability to manage multiple tasks simultaneously * Analytical mindset with comfort working with campaign data and spreadsheets * Clear written communicator with a collaborative attitude * Eagerness to learn and grow in a fast-paced marketing environment   What You’ll Gain * Practical, end-to-end experience across CRM operations, email production, and performance analytics * Exposure to multi-brand marketing strategy and enterprise CRM platform management * A portfolio of real campaigns you’ve built, tested, and deployed   Company Description Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 1,300 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit www.unleashedbrands.com [http://www.unleashedbrands.com/]. Unleashed Brands is headquartered in the Dallas/Fort Worth Metroplex.   Commitment to Equal Opportunity Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.   ADA Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.   Unleashed Brands is proud to be an equal-opportunity employer.
Responsibilities
The intern will build and deploy email campaigns and manage the technical onboarding of new locations into the Unleashed CRM platform. They will also perform quality assurance testing and provide technical support to franchisees regarding CRM tools.
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