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CRM Executive ( Receptionist) at Rise Agro Infra Pvt Ltd
, Madhya Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

0.0

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Relationship Management (CRM), Communication Skills, Data Entry & Record Management, MS Excel & MS Office, Follow-up & Coordination, Customer Handling, Time Management, Problem-Solving Skills

Industry

Construction

Description
We are looking for a professional and customer-focused Receptionist (CRM) to manage front desk operations and customer relationship activities. The candidate will be responsible for handling visitor inquiries, maintaining customer records, coordinating follow-ups, and ensuring a positive customer experience. Key Responsibilities Manage front desk operations and greet visitors professionally. Handle incoming calls, emails, and customer inquiries. Maintain and update customer data in CRM software. Coordinate customer follow-ups and feedback collection. Schedule appointments and meetings. Prepare daily reports and maintain records. Assist sales and customer support teams with CRM-related tasks. Ensure timely resolution and escalation of customer concerns. Requirements Graduate in any discipline. 6 months to 1 year of experience as a Receptionist, CRM Executive, or Customer Support Executive. Knowledge of CRM software and MS Office. Good communication and interpersonal skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Ability to handle customer interactions effectively. Skills Required Customer Relationship Management (CRM) Communication Skills Data Entry & Record Management MS Excel & MS Office Follow-up & Coordination Customer Handling Time Management Problem-Solving Skills ​
Responsibilities
Manage front desk operations, greet visitors, and handle incoming communications. Maintain customer records in CRM software and coordinate follow-ups to ensure a positive customer experience.