CRM Lead Coordinator at Audemars Piguet

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Database Management, Customer Engagement, Data Integrity, CRM Strategy, Customer Data Analysis, Customer Segmentation, Interpersonal Skills, English Proficiency, Luxury Experience Delivery, Motivational Skills

Industry

Retail Luxury Goods and Jewelry

Description

Company Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career! Job Description Working in collaboration with retail tean and under the authority of the Retail Manager, the CRM Coordinator will drive customer engagement and optimize CRM performance. Manage and maintain the CRM database, ensuring high standards of data integrity an accuracy. Develop and implement CRM strategies to improve customer engagement and retention. Analyze customer data to generate insights that support sales initiatives. Monitor CRM system performance and recommend enhancements to improves efficiency and functionality. Callaborate with sales and marketing teams to design targeted campaigns based on customer segmentation. Qualifications To be success in this role, we are looking for a candidate who brings a strong client - centric mindset, excellent interpersonal skills and passion for delivering outstanding luxury experience. 3 + years experience in CRM department. Strong motivational skills Excellent written and spoken English, additional languages are a plus. Ability to handle a complex, multifaced role under preassure. Additional Information Competitive salary. Professional development opportunities Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Contract Type: Permanent

Responsibilities

The CRM Lead Coordinator is responsible for driving customer engagement and optimizing CRM performance through database management and data integrity. They will develop CRM strategies and collaborate with sales and marketing teams to design targeted campaigns based on customer segmentation.