CRM Manager (All Genders) at AMORELIE

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

0.0

Posted On

16 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Management, Email Marketing, Klaviyo, A/B Testing, Customer Segmentation, Lifecycle Marketing, Data Analysis, Predictive Modelling, Copywriting, German Language Proficiency, English Language Proficiency, Customer Retention, Multi-channel Communication, Automation, RFM Analysis, CLV Optimization

Industry

Online and Mail Order Retail

Description

About the position Ready to own CRM impact across Europe and see your work directly drive revenue? As our CRM Manager, you’ll turn data into high-performing, personalized campaigns that boost retention and customer lifetime value. You’ll experiment, automate, and optimize at speed: working with a collaborative team that values initiative and fresh thinking. While you’ll collaborate closely with colleagues across markets and brands, your primary focus will be AMORELIE in Germany — one of the leading sexual wellness and lifestyle brands in the DACH region, known for creating inspiring, inclusive experiences and helping people explore intimacy with confidence. Because this role owns CRM campaigns for Germany, Austria, and Switzerland, native-level German language skills are essential. You know what converts in-market, can write customer-facing copy that feels natural and persuasive, and understand local nuances in tone and messaging. If you’re eager to grow, love commercial impact, and thrive in a dynamic scale-up, this is your next step. About you You are a customer-focused and results-driven CRM professional who thrives in a fastpaced, collaborative environment and enjoys improving both performance and ways of working. You possess the following personality traits: Ownership mindset with a strong drive to deliver measurable results and revenue impact Analytical and data-driven, able to translate insights into action while maintaining speed Proactive and solution-oriented, constantly identifying opportunities for improvement (e.g. automation, AI) Clear communicator who builds transparency and aligns stakeholders across markets and teams Collaborative team player who contributes to a supportive, diverse, and high-performing team environment Do you bring the following to our company? We think you will be successful in this role if you: Have at least 3 years of proven experience in CRM and email marketing, preferably within e-commerce or DTC Bring hands-on experience with Klaviyo or a comparable ESP (flows, segmentation, A/B testing) Possess a strong analytical mindset and can translate data into commercial decisions and measurable impact Have experience designing and optimizing lifecycle and multi-channel customer communications Are familiar with predictive modelling concepts (e.g. CLV, churn, RFM) and/or AI-driven marketing tools Are proactive, agile, and comfortable taking ownership of day-to-day CRM performance Native or near-native German language proficiency (C2 level) is essential, as you will create and optimize customer-facing CRM communications for DACH markets Professional fluency in English for cross-functional collaboration in an international environment What does this job offer you? If you come to work at AMORELIE, you can count on a unique opportunity within an ambitious company. You will get from us: A year contract for 32, 36 or 40 hours per week - in consultation A competitive salary Plenty of room for personal development and growth Do you want to work on great projects in an international company? This is the time to join AMORELIE. Are you ready? Have we awakened your enthusiasm? Apply right away. We'd love to get to know you! About us At AMORELIE, we believe in making sexuality feel playful, uncomplicated, and natural. We empower people to create fulfilling, sensual relationships — with themselves and with others. This mission has helped us reshape the industry and build a brand that stands for openness, quality, and modern intimacy. From beautifully designed toys and lingerie to thoughtfully curated love essentials, we create products that inspire confidence, connection, and self-expression. Working at AMORELIE means being part of an ambitious team with bold ideas, a unique, collaborative culture, and the freedom to make an impact. We’re a successful and profitable Berlin-based company with the energy and entrepreneurial mindset of a startup — and a shared ambition to shape the future of relationships. And one more thing: our colleagues are pretty great, too.

Responsibilities

The CRM Manager will design and optimize personalized, high-performing campaigns to drive revenue and customer retention across the DACH region. This includes managing automation, conducting A/B tests, and creating persuasive customer-facing copy for the AMORELIE brand.