CRM Manager (Danish-speaking) for iGaming Company in Copenhagen at Next Job Abroad

Malmö, Skåne County, Sweden -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM strategy, Customer retention, Customer engagement, Data analysis, Segmentation, Email marketing, SMS marketing, Push notifications, A/B testing, Project management, KPI monitoring, Automation platforms, Customer journey mapping, Danish language, English language

Industry

Human Resources Services

Description

Our client isn’t just a marketing agency, they’re creative partners to their clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising and CRM - our client offers a comprehensive suite of expert services. By combining creativity with data-driven insights, they don’t just deliver campaigns, they deliver results. Their philosophy is simple, hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in. About The Client Our client is a fast-growing company in the iGaming industry, dedicated to delivering top-tier player experiences through innovative marketing and customer engagement strategies. They are now looking for a Danish-speaking CRM Manager to join their team in Copenhagen and take their customer relationship management to the next level! The Role As a CRM Manager, you will be responsible for developing and executing CRM campaigns, ensuring top-tier customer engagement, retention, and reactivation strategies. You will work closely with cross-functional teams to create personalized, data-driven campaigns that enhance the customer journey. Key Responsibilities - Plan, implement, and optimize CRM strategies to boost player retention and engagement. - Create personalized campaigns using email, SMS, push notifications, and in-platform messaging. - Analyze customer data & behavior, using insights to drive segmentation and targeted marketing initiatives. - Collaborate with marketing, product, and data teams to ensure seamless execution of CRM initiatives. - Monitor key KPIs, track campaign performance, and suggest optimizations. - Ensure CRM communication aligns with brand tone, compliance regulations, and responsible gaming guidelines. - A/B test and experiment with new ways to maximize player lifetime value. Who Our Client is Looking For - Fluent Danish speaker, with strong proficiency in English. - 2+ years of CRM experience, preferably within iGaming, e-commerce or digital marketing. - Strong analytical mindset with experience using CRM tools & automation platforms. - Ability to craft compelling customer journeys and retention strategies. - Experience working with customer segmentation and loyalty programs. - Strong project management skills and attention to detail. - Passion for the iGaming industry is a plus! What Our Client Offers - Be part of a growing international company in the iGaming industry. - Work from our client's modern office in Copenhagen. - Career growth opportunities and ongoing professional development. - A dynamic and fun team environment with exciting projects. - Competitive salary and great benefits package. Ready to take the next step in your CRM career? Apply now!

Responsibilities

The CRM Manager will develop and execute data-driven campaigns to enhance customer engagement, retention, and reactivation. They will collaborate with cross-functional teams to optimize customer journeys and monitor key performance indicators.