HELLO! WE’RE TEYA.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

BECOME A PART OF OUR STORY.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

• Helps evolve a CRM strategy that improves the customer experience for Teya members, improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through WhatsApp, SMS and through our product experience (including banners, push, content cards and more)
• Owns and leads CRM strategy for one or more key product areas or lifecycle stages, with accountability for performance and iteration
• Creates and manages CRM campaigns in Braze; designing workflows, creating A/B tests, analysing email performance, and optimising campaigns based on data insights
• Supports the launch of new products and features, and activating CRM campaigns to existing members to drive cross-sell of Teya’s product suite, including Business Account, Cash Advance and E-POS
• Supports the conversion of leads generated through our performance marketing campaigns with CRM activity (e.g. lead nurturing, closed lost campaigns) to drive conversion
• Works with our data analysts to define and launch experimental campaigns which drive activation, increased usage and retention with Teya
• Engages our member community to build empathy and understanding (combining with customer data) of communication that can have impact, and collaborates then to create high quality case studies and content