JOB DESCRIPTION: CRM MARKETEER

Position: CRM Marketeer
Location: Waregem
Reports to: Chief Digital Officer
Employment Type: [Full-time]

ABOUT PHARMAPETS

At PharmaPets, we are dedicated to providing pet owners with the best healthcare products and advice for their beloved animals. As a trusted online pharmacy for pet care, we strive to build strong and lasting relationships with our customers through personalized and data-driven marketing. To strengthen our digital engagement, we are looking for a CRM Marketeer to optimize our customer journey and loyalty strategies.

EDUCATION & EXPERIENCE

• Bachelor’s degree in Marketing, Business, Data Analytics, or a related field.
• 2-3 years of experience in CRM, email marketing, or customer retention, preferably in e-commerce, retail, or pet care industries.

SKILLS

• Hands-on experience with CRM tools such as Salesforce, HubSpot, Klaviyo, or similar platforms.
• Strong knowledge of email marketing best practices, automation workflows, and segmentation strategies.
• Proficiency in Google Analytics, Power BI, or similar analytics tools.
• Basic knowledge of HTML/CSS for email customization is a plus.

ROLE OVERVIEW

As a CRM Marketeer, you will be responsible for developing and executing targeted campaigns that improve customer retention, engagement, and loyalty. You will manage email, SMS, and automation strategies to create personalized experiences that enhance customer satisfaction and drive repeat purchases. With a strong analytical mindset, you will use customer data to continuously refine and optimize PharmaPets’ CRM strategy.