ABOUT PAI

Since launching in 2007, Pai Skincare has empowered tens of thousands of people to achieve happier, healthier skin. Born from our founder Sarah Brown’s personal journey with hypersensitive skin, we’ve grown into a globally recognised, award-winning skincare brand.
Our West London HQ is where the magic happens—where every bottle is formulated, manufactured, and shipped with care. We’re proud to be leaders in ethical, sustainable skincare, pushing the boundaries with natural, high-performance ingredients. Now, we’re looking for passionate individuals to join our team and help us reach millions more around the world.

WHY THIS ROLE MATTERS:

We’re looking for a strategic, hands-on CRM & Media Manager to drive customer growth, engagement, and retention across our global Direct-to-Consumer (DTC) business, with a key focus on the UK, US, and EU. You’ll sit at the intersection of data, insight, and creative execution — working across CRM and paid media to deliver performance through best-in-class customer journeys and campaigns.