The Office of the Registrar at SAIT is an essential part of the student journey, the front line of student support from admissions to convocation. We are committed to informing and assisting our current and future students from initial inquiry through to graduation and employment.

QUALIFICATIONS & EXPERIENCE

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• Bachelor’s degree in a related field.

• 3-5 years as a Business Analyst, preferably in a post-secondary environment.
• 2-3 years working with Slate (Preferred)/other CRM systems.
• CBAP/PMP is an asset.
• Strong relationship building and relationship management skills.
• Proficient with database applications and effective use of relevant business systems and tools, for reporting purposes.
• Strong communication skills. Capable of explaining complex technical matters to non-technical users.
• Must be very detail-orientated, organized, be able to prioritize, and multi-task a variety of tasks.
• Excellent problem solving and troubleshooting skills.
  Job Classification: P5944 - Business Analyst
  Salary Range: $80,000 - $87,000
  Paid Leave: 4 Weeks Vacation / 14 Flex Days per year
  Hours Per Week: 37.5
  Position End Date: June 30, 2027
  Posting closing date: August 6, 2025

ABOUT SAIT

SAIT is a global leader in applied education. Named one of Alberta’s Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.
Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.
Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT.
At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.
SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

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• Slate CRM:

• Lead OTR Slate technical and business process sustainment initiatives.
• Create Slate configuration training documentation including written documentation, video training recordings, etc.
• Design, build, and maintain Slate ticketing system (implementing a ticketing solution available directly in Slate, as well as setting up a Jira board for larger initiatives).
• Design and maintain reporting for Slate sustainment measures to clarify ongoing task completion and maintenance resource requirements.
• Maintain Slate user permissions.
• Keep up to date on Slate webinars, community forums, etc. to identify newly released features and Slate community innovations.
• Act as the OTR SME in cross-divisional Slate technical meetings.
• Support external divisions with Slate configuration training (e.g. train staff to build forms, queries, reader views, workflows, portals, etc.).
• Collaborate with ITS staff to support Slate integrations (Boomi, Automic).
• Identify and support opportunities for improvement to integration configuration.

Data & Reporting Analysis:

• Analyze institutional data to support operational decision-making within the Office of the Registrar.
• Develop and maintain reports and dashboards using institutional data sources.
• Collaborate with stakeholders to define data requirements and deliver actionable insights.
• Ensure data integrity and accuracy across reporting systems.
• Support data governance initiatives and compliance with institutional data policies.
• Assist in the development of predictive models and trend analyses.
• Provide training and support to staff on data tools and reporting best practices.
• Document data processes and maintain data dictionaries as needed.
• Work with ITS and other departments to improve data integration and accessibility.
• Contribute to departmental planning efforts through data analysis.