The impact you’ll make: Plan and prioritise KICK’s email and push notification calendar to ensure communications are delivered on time.
Deliver high quality email and push notification campaigns from initial brief through to send, ensuring each communication is accurate, on-brand, and free from errors.
Write clear and engaging English copy that supports campaign objectives.
Coordinate translations and localisation with the Content team for our Spanish, Portuguese, Japanese, and Arabic users, ensuring all required copy is supplied, reviewed, and approved within agreed timelines.
Brief and manage the production of visual assets with the Visual Design team, ensuring each asset meets the communication’s objectives, specifications, and delivery requirements.
Proof all copy, translations, links, design assets, audience targeting, and campaign setup before send to maintain a consistently high standard of execution.
Conduct continuous A/B testing across copy, subject lines, calls to action, creative, and other campaign variables to improve open rates, click-to-open rates, and conversion.
Monitor and report on email and push notification performance, using delivery volume, open rate, click-to-open rate, and conversion to identify trends and opportunities for improvement.
Manage and respond to marketing communication requests from stakeholders across KICK, clarifying requirements, setting expectations, and balancing requests against existing priorities.
Maintain clear campaign records, workflows, and documentation that support efficient collaboration, reduce execution risk, and enable CRM activity to scale with KICK’s growing global user base.
Your track record:3+ years experience using CRM or customer engagement software.
Delivered marketing communications from initial brief through to quality assurance and send.
Produced clear, engaging and accurate marketing copy, with strong editing, proofreading, and detail.
Managed multiple campaigns, deadlines, and stakeholder requests while maintaining a high standard of execution.
Coordinated effectively with copywriters, translators, designers and other cross-functional stakeholders to deliver campaign requirements on time.
Use data to inform insights and action.
Communicate clearly and proactively, particularly when clarifying briefs, managing expectations, and resolving challenges.
Bonus points if you also have:Worked in a fast-moving technology company.
Understand email deliverability, marketing consent, and privacy requirements across multiple markets.
Experience supporting communications delivered to a large, international customer or user base.
Here are our benefits and perks:Sharpening your edgeThe ultimate sandbox. Exciting, on-the-job learning opportunities.
1 in 3 of our people level up their roles every year. If you deliver, you move.