CRM - Technical Consultant Job at Yash Technologies

pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dynamics 365, C#, Azure Functions, RESTful APIs, ETL Tools, SQL Server, JavaScript, Web API, MVC, ASP.NET, Unit Testing, Code Reviews, Agile Methodologies, Technical Documentation, Data Integration, Cross-Browser Applications

Industry

IT Services and IT Consulting

Description

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire CRM Professionals in the following areas : Experience 6-8 YearsJob Description ESSENTIAL DUTIES & RESPONSIBILITIES: Dynamics 365 Engineering & Customization-• Lead the design, development, and deployment of customizations, plugins, workflows, and integrations for Dynamics 365 CE• Architect and implement solutions using C#, .NET, Azure Functions, and RESTful APIs, ETL Tools• Extend and integrate Dynamics 365 CE with Azure services (API Management, Service Bus, Data Factory)• Ensure CRM solutions are secure, performant, and aligned with enterprise architecture standards Solution Design & Development-• Design, develop, and implement new modules and functionalities to improve business operations.• Optimize workflows, data models, and UI for improved user experience• Collaborate with product owners, UX designers, and stakeholders to refine user experiences• Stay up-to-date with Microsoft Dynamics 365 and Azure advancements to leverage new capabilities• Create and maintain technical documentation, solution blueprints, and architectural diagrams• Evaluate and recommend system solutions, balancing custom development and third-party tools Continuous Improvement & Best Practices-• Participate in code reviews, technical discussions, and architecture planning• Establish and promote best practices, methodologies, and tools for Dynamics 365 solution delivery• Monitor emerging trends such as AI, automation, and machine learning in Dynamics 365 and recommend adoption where beneficial Leadership & Collaboration-• Provide technical leadership and mentorship to development teams• Participate in agile ceremonies, sprint planning, and retrospectives• Promote best practices for Dynamics 365 development, including code quality, maintainability, and extensibility• Support web application engineers by providing advice, coaching, and educational opportunities Maintenance & Support-• Monitor and reduce technical debt, ensuring long-term maintainability• Support and enhance deployed CRM solutions across environments• Ensure software meets quality, security, and extensibility standards SKILLS & KNOWLEDGE Minimum Qualifications:• 5+ years of experience developing Microsoft Dynamics 365 CE customizations including plugins, JavaScript, Workflows, XRMToolbox• 10+ years of experience using Visual Studio, C#, MVC, and ASP.NET, Web API• 6+ years of experience in ETL tools development, Azure Data Factory preferred• Must have strong back-end development skills.• Proven experience implementing customizations and integrations for Dynamics 365 CE• Proficiency in relational database development using SQL Server• Demonstrated ability to create and communicate architectural diagrams, technical documentation, and solution blueprints• Active in writing and running unit tests• Ability to manage multiple priorities and work in a deadline-driven, collaborative environment• Strong written and verbal communication skills Nice to Have:• Experience with KingswaySoft for data integration• Experience building cross-browser applications using web services, DHTML, XML, REST, and CSS• Familiarity with SSIS, NoSQL databases• Experience with CI/CD• Experience with plugin registration toolRequired Technical/ Functional Competencies Requirement Gathering and Analysis: Working knowledge of requirement management processes and requirement analysis processes, tools & methodologies. Able to analyze the impact of change requested/ enhancement/ defect fix and identify dependencies or interrelationships among requirements & transition requirements for engagement. Application Design: Basic knowledge of design principles and performance engineering concepts. Can create UI / Design and business logic elements and constraints, navigation, screen flow and layout. Create traceability matrix based on requirements. Architecture tools and frameworks: Understanding of standard architectural principles, models, patterns, and integration points. Knowledge of non-functional areas like automation, performance, manageability, and portability. Ability to create process maps and architect systems based on functional and non-functional requirements. Estimation and Resource Planning: Basic knowledge of estimation and resource planning techniques (WBS, FP, etc.). Able to identify required resources and utilize suitable estimation models for low-medium complete scenarios based on project scope. Product/ Technology Knowledge: Working knowledge of technology product/platform standards and specifications. Able to implement code or configure/customize products and provide inputs in design and architecture adhering to industry standards/ practices in implementation. Analyze various frameworks/tools, review the code and provide feedback on improvement opportunities. Test Management: Working knowledge of testing concepts, testing standards and best practices. Ability to create/review test cases, conduct unit testing, define metrics, and support testing processes. Perform integration testing, create integration test plans, execute automation test scripts/manual test cases, and perform regression tests. Document defects identified and perform defect fix. Customer Management: Has working knowledge of customer's business domain and technology suite. Use latest technology, proactively suggest solutions to increase business, and understand customer's business. Project Management: Demonstrates basic knowledge of project management process, tools, and templates. Execute small/non-complex projects, provide inputs to supervisor for project management, create and maintain a quality dashboard, and support project management reporting for assigned work area. Domain/ Industry Knowledge: Working knowledge of customers' business processes and relevant technology platforms/products. Ability to prepare process maps, workflows, and business cases with application of industry standards and practices. Creation of medium to complex business models. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Participates in team activities and reaches out to others in team to achieve common goals. Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization. Customer Focus: Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Certifications Mandatory At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Responsibilities

The CRM Technical Consultant will lead the design, development, and deployment of customizations and integrations for Dynamics 365 CE. They will also provide technical leadership and mentorship to development teams while ensuring solutions are secure and performant.