Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Croatian Reservations Agent Booking.com - Free Accommodation - Work in Gree at Mercier Consultancy Group

, , Germany -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian Fluency, English Proficiency, Customer Service, Reservations Management, Hospitality Industry Knowledge, Interpersonal Communication, Conflict Resolution, Booking.com System

Industry

Business Consulting and Services

Description

Mercier Consultancy Group is seeking a Croatian Reservations Agent to join their team supporting Booking.com operations in Greece. This role offers free accommodation, making it an ideal opportunity for candidates looking to work abroad in a dynamic and supportive environment. Key Responsibilities Assist Croatian-speaking customers with accommodation bookings through phone, email, and chat. Provide accurate and comprehensive information about properties, prices, and Booking.com policies. Manage booking amendments, cancellations, and special requests efficiently. Resolve customer inquiries and issues promptly and professionally to ensure a positive experience. Keep detailed records of customer interactions and bookings using Booking.com's reservation system. Collaborate with team members to achieve high standards of customer service and satisfaction. Fluency in Croatian (spoken and written) is required; proficiency in English is a plus. Experience in reservations, customer service, or the hospitality industry is preferred. Excellent communication and interpersonal skills with a customer-focused attitude. Ability to work well under pressure and handle challenging situations. Willingness to relocate and work in Greece; free accommodation is provided as part of the package. Self-motivated and able to work independently and collaboratively within a team. Competitive Monthly Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Assist Croatian-speaking customers with accommodation bookings, amendments, and cancellations via phone, email, and chat. Resolve customer inquiries professionally while maintaining detailed records in the reservation system.