Croatian Speaking Customer Agent in Greece - with 3 Months of Hotel Provide at Eco Plus Solutions AB

Zadar, , Croatia -

Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian Language, English Language, Customer Support, Booking Management, Conflict Resolution, Computer Literacy, Communication Skills, Problem Solving

Industry

Business Consulting and Services

Description

*** This role is based in Greece only *** Do you speak multiple languages and love finding answers to difficult problems? We are looking for people who speak Croatian to join our travel support team in Athens. This is a great chance to start your career in a beautiful historic city and later switch to working from home permanently from any town in Greece. The Mission: Making Travel Easy and Enjoyable In this job, you do much more than just answer calls—you help run a famous global travel platform. You will be the main link between travelers and hotel partners, making sure every trip goes well and every problem gets fixed quickly. KEY RESPONSIBILITIES Two-Language Help: Give expert advice to Croatian-speaking travelers and our network of international hotel partners. Managing Bookings: Take care of travel reservations from start to finish, including tricky changes, special requests, and urgent cancellations. Fixing Problems: Act as a helpful middleman to solve arguments about hotel stays, payments, and check-in steps. Computer Work: Use our customer database software to keep all travel records correct and easy to find. High Quality: Keep up the great reputation of a world leader in the travel industry. CANDIDATE PROFILE: WHAT WE ARE LOOKING FOR We want active people who are good with computer systems and great at talking to people. Language Skills: Native or near-native Croatian, plus a good level of professional English (B2 level or higher). People Skills: A kind and friendly approach that helps you stay calm and helpful even when customers are stressed. Tech Skills: Comfortable working online and using different computer programs at the same time. No Experience Needed: You do not need to have worked in travel before. We give you full, paid training to help you succeed. Work Schedule: Ready to work 40 hours a week on a flexible, rotating shift schedule. MOVING TO GREECE & WORKING FROM HOME We make your move to Greece easy and stress-free with our welcome package: Flight & Hotel: The company pays for your plane ticket to Athens and gives you 3 months of free hotel stay when you arrive. Paperwork Help: Direct help with local Greek paperwork, like getting your Tax ID, Social Security number, and setting up a bank account. Work from Home: After your first 90 days of training in the Athens office, you can choose to work 100% from home from anywhere in Greece. SALARY & PREMIUM BENEFITS Our pay and rewards package is built to take care of you and help you grow: Welcome Bonus: A €1,200 cash bonus to help you start your new life in Greece. Good Salary: A competitive base salary plus extra cash bonuses for doing a great job. Following Greek laws, you will get 14 months of salary per year. Full Insurance: Private health insurance, life insurance, and a company pension plan. Job Growth: Clear ways to get promoted into manager, quality checking, or teacher roles. Fun Culture: Work in a lively, international office with very modern facilities.

Responsibilities

Act as the primary link between travelers and hotel partners to manage bookings and resolve issues. Provide expert advice and support to Croatian-speaking customers while maintaining accurate records in the company database.