Croatian Speaking Customer Service Agent - Paid Relocation - Work In Greece at Mercier Consultancy

, , Slovenia -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian, English, Customer Service, Communication, Problem-Solving, Attention To Detail, Teamwork, Time Management, Multitasking

Industry

Holding Companies

Description

Mercier Consultancy is excited to present a wonderful opportunity for a Croatian Speaking Customer Service Agent to join our team in Greece! We are seeking enthusiastic individuals who can provide exceptional support to our Croatian-speaking clients. This position includes a paid relocation package, making your transition to Greece seamless and hassle-free! In this role, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues related to our services. Your fluency in Croatian will be crucial in ensuring a positive customer experience and fostering strong relationships. Responsibilities Assist Croatian-speaking customers through phone, email, and chat communications Resolve customer inquiries and provide guidance related to our products and services Document all customer interactions accurately in our CRM system Collaborate with team members to tackle complex customer issues Educate clients on the features and benefits of our offerings Collect and analyze customer feedback to drive service improvements Participate in training sessions to stay updated on product developments Fluency in Croatian and English, both written and spoken Excellent communication and customer service skills Prior experience in customer service or a related field is advantageous Strong problem-solving skills and attention to detail A positive attitude with the ability to work effectively in a team Ability to manage time effectively and multitask in a dynamic environment Willingness to relocate to Greece and adapt to a new culture Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Fee for the Real State agency paid by our client. Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel. Fully Paid Training Free Greek Course Discounts and Benefits with their partners And More...

Responsibilities

The agent will serve as the main contact for Croatian-speaking customers, handling inquiries and resolving issues via phone, email, and chat regarding company products and services. Responsibilities also include documenting interactions in the CRM and collaborating with the team on complex cases.