Croatian Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

Patras, Peloponnese, Western Greece and the Ionian, Greece -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

12 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian language proficiency, English language proficiency, Customer service, Communication, Problem solving, CRM management, Technical support, Active listening, Emotional intelligence, Time management, Logistics management, Financial reconciliation, Data documentation, Travel industry knowledge

Industry

Business Consulting and Services

Description

We are identifying sophisticated, service-oriented professionals to represent a global titan in travel and hospitality. In this premier, fully remote role based in Greece, you will serve as the strategic nexus for our Croatian-speaking community, orchestrating high-end, seamless experiences for a global traveler base. Whether you are a seasoned industry authority or a linguistically gifted talent seeking a high-impact career evolution, we invite you to help us set a new global benchmark for travel excellence. THE MANDATE: DEFINING OPERATIONAL EXCELLENCE As a Croatian-Speaking Support Specialist, you are the logistical heart of our consumer experience. Your objective is to deliver precise, sophisticated solutions within a high-velocity digital ecosystem. Omni-channel Orchestration: Manage high-volume inbound and outbound interactions across voice, structured email, and live messaging with linguistic fluidity in both Croatian and English. Strategic Resolution: Provide decisive, rapid solutions for intricate reservation logistics, financial reconciliation, and technical platform optimization. Knowledge Leadership: Master evolving global travel regulations and operational protocols to deliver pinpoint-accurate advisory services. Data Stewardship: Maintain rigorous documentation within our CRM to ensure high-fidelity reporting and global service continuity. Performance Optimization: Exceed demanding Service Level Agreements (SLAs) while collaborating with international teams to refine the end-to-end user journey. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are scouting for high-caliber, autonomous thinkers capable of maintaining peak productivity within a distributed global workforce. Linguistic Mastery: Native or near-native command of Croatian (C2) is mandatory for professional engagement, supported by strong English (B2/C1) proficiency for corporate integration. Technical & Legal Readiness: You must hold the legal right to work in Greece and possess a dedicated home office equipped with high-speed, enterprise-grade internet. Exceptional Soft Skills: Expert-level active listening, profound emotional intelligence, and a highly structured approach to managing complex workloads. Professional Autonomy: The personal discipline required to execute tasks and manage priorities effectively in a 100% virtual environment. PREMIUM COMPENSATION & EXECUTIVE BENEFITS Our rewards framework is engineered to recognize specialized expertise and catalyze long-term professional growth. Financial & Wellness Market-Leading Remuneration: A competitive base salary benchmarked against top-tier bilingual roles in the European sector. Performance Incentives: Lucrative monthly bonus structures tied to individual KPIs and achievement milestones. Holistic Protection: Comprehensive private medical and life insurance effective from day one. Infrastructure & Career Growth Vertical Trajectory: Transparent career architecture with defined pathways into leadership, specialized training, or global management roles. The Pro-Tech Suite: A complete, high-performance hardware kit (executive-grade laptop and headset) shipped directly to your residence. Executive Relocation Support For candidates transitioning to Greece, we offer a "Zero-Stress" relocation concierge: Mobility Coverage: Full reimbursement of your initial relocation flight. Accommodation Concierge: Four weeks of premium hotel accommodation to facilitate a seamless transition into your permanent residence. WHY JOIN OUR GLOBAL NETWORK? This is an invitation to advocate for an iconic global brand while enjoying the ultimate flexibility of a remote lifestyle. You will undergo world-class professional training, transforming you into a recognized authority in the Customer Experience (CX) industry—all under the vibrant backdrop of the Greek sun.

Responsibilities

You will manage high-volume inbound and outbound interactions in Croatian and English to provide precise solutions for travel reservations and logistics. Additionally, you will maintain accurate CRM documentation and collaborate with international teams to optimize the user journey.