Croatian Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

Thessaloniki, Macedonia and Thrace, Greece -

Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian Language, English Language, Customer Service, CRM Data Entry, Problem Solving, Travel Industry Knowledge, Communication Skills, Conflict Resolution

Industry

Business Consulting and Services

Description

*** This position is based in Greece only *** Do you know a lot about the travel industry and love finding answers to tough problems? We are looking for active, goal-oriented workers to join our international team. In this job, you will be the main person helping our Croatian-speaking customers for a world leader in travel technology. You will have full freedom to work 100% from any home office within Greece while representing one of the biggest names in the business. The Mission: Making Sure Trips Go Perfectly As a brand helper, you will make every customer chat—from simple questions to major travel problems—a polite, smooth, and high-quality experience. KEY RESPONSIBILITIES Handling Messages: Move quickly between phone calls, e-mails, and chat, using perfect Croatian and English. Fixing Travel Problems: Resolve tricky booking issues and money arguments with great accuracy and genuine kindness. Giving Expert Advice: Use modern computer tools and official travel rules to give customers clear and confident guidance. Careful Data Entry: Type details into our customer system (CRM) with great care so the company has a perfect record of the customer's history. Improving Service: Work with company leaders to spot travel trends and make the customer experience even better. THE IDEAL PROFILE: LOGICAL & KIND We are looking for people who focus on finding solutions, combine logic with a friendly personality, and truly care about helping customers. Language Skills: You must speak and write perfectly in Croatian (C2 level). Company English: A strong, professional level of English (B2+ level) is necessary to work with our global team. Home Office Setup: You must have the legal right to work in Greece and the personal discipline to work well from home on your own. Good Behavior: Great listening skills and the calmness to stay quiet and clear-headed during stressful situations. SALARY & PREMIUM BENEFITS We value your language skills highly. Our pay and rewards package is built to help you grow your career for the long term. Money & Health Security Good Pay: A highly competitive base salary that matches the best language jobs in Europe. Extra Bonuses: Monthly cash bonuses that reward your personal hard work and team successes. Day-One Insurance: Full private medical and life insurance that starts on your very first day of work. Tools & Career Growth Job Promotion: Clear pathways to get promoted and chances to move into global roles within our large network. Free Equipment: A high-quality set of computer tools sent straight to your home in Greece. HELP WITH MOVING TO GREECE For workers moving to Greece to enjoy the sunny Mediterranean lifestyle, we offer a stress-free transition package: Paid Travel: Full repayment for your initial flight to Greece. Free Housing: Four weeks of free accommodation paid by the company to help you arrive without stress. Paperwork Help: Expert help with local registrations, tax papers, and settling into your new life.

Responsibilities

Handle customer inquiries via phone, email, and chat to resolve booking issues and travel problems. Provide expert guidance using travel rules and maintain accurate customer records in the CRM system.