Croatian Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

, , -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian Language, English Language, Customer Service, Crisis Resolution, CRM Software, Omnichannel Communication, Problem Solving, Emotional Intelligence, Travel Industry Knowledge, Data Accuracy

Industry

Business Consulting and Services

Description

Do you have a deep understanding of the global travel industry and a talent for solving complex problems? We are headhunting dynamic, solutions-oriented professionals to join an elite international team. In this role, you will act as a Strategic Lead for Croatian-speaking travelers, representing a global pioneer in digital travel. This position offers total remote autonomy, allowing you to work from anywhere in Greece for one of the world's most influential travel brands. THE MANDATE: ARCHITECTING PREMIER JOURNEYS As a Brand Ambassador, you will turn every customer interaction—from simple questions to complex travel disruptions—into a smooth and premium service experience. Omnichannel Mastery: Manage high-speed interactions via phone, email, and chat, switching fluently between Croatian and English. Expert Crisis Resolution: Navigate booking issues and financial reconciliations with precision and empathy. System Leadership: Use specialized software and global protocols to provide authoritative, high-quality guidance to travelers. Operational Excellence: Maintain perfect data accuracy in our CRM to ensure seamless service across our global network. Continuous Improvement: Collaborate with leadership to identify travel trends and help optimize the customer journey. THE IDEAL PROFILE: TALENT & AGILITY We value a "solutions-first" mindset and a passion for advocacy over long years of experience. Linguistic Mastery: Native or near-native Croatian (C2) is mandatory. You must be able to deliver professional excellence in both writing and speech. Corporate English: A strong command of English (B2+) is required for integration into our international corporate culture. Remote Discipline: You must have the legal right to work in Greece and the self-discipline to maintain a high-performance home office. Emotional Intelligence: Superior listening skills and the ability to stay calm and clear under high-pressure scenarios. A PREMIUM REWARDS ARCHITECTURE We recognize that bilingual expertise is a high-value asset. Our benefits are designed to support your long-term success. Top-Tier Salary: A competitive pay structure benchmarked against the highest standards for language specialists in Europe. Performance Bonuses: Lucrative monthly incentives that reward both individual and team achievements. Comprehensive Protection: Full private medical and life insurance starting on day one. Career Growth: Clear pathways for promotion and global mobility within our expansive international network. Professional Tech Suite: A complete, high-spec hardware kit delivered directly to your home in Greece. EXECUTIVE RELOCATION CONCIERGE For professionals moving to Greece to embrace the Mediterranean lifestyle, we offer a seamless transition: Flight Coverage: Full reimbursement for your initial flight to Greece. Arrival Accommodation: Four weeks of complimentary hotel stay while you find your permanent home. Administrative Support: Expert help with local registration, tax paperwork, and settling in. Ready to redefine your professional boundaries under the Greek sun? Your journey with our elite travel ecosystem starts now.

Responsibilities

Act as a Strategic Lead for Croatian-speaking travelers by managing interactions via phone, email, and chat. Resolve complex booking issues and financial reconciliations while maintaining accurate CRM data.