Croatian Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

Patras, Peloponnese, Western Greece and the Ionian, Greece -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian Fluency, English Fluency, Omni-channel Management, Problem Solving, CRM Data Entry, Active Listening, Emotional Intelligence, Time Management, Customer Service, Booking Logistics

Industry

Business Consulting and Services

Description

We are headhunting service-driven professionals to represent a world-renowned leader in the travel and hospitality industry. In this high-impact, 100% remote role based in Greece, you will be the primary contact for our Croatian-speaking customers, ensuring a premium experience for travelers worldwide. Whether you are a travel industry veteran or a talented linguist looking for a top-tier career move, we invite you to help us set the new global standard for hospitality. THE MANDATE: DELIVERING OPERATIONAL EXCELLENCE As a Support Strategist, you are the heart of the customer journey. You will provide fast, accurate, and high-quality solutions in a fast-paced digital environment. Omni-channel Management: Handle high-volume interactions via phone, email, and chat with total fluency in Croatian and English. Smart Problem Solving: Provide quick and decisive solutions for complex booking logistics, payments, and technical platform help. Expert Advisory: Maintain a deep understanding of global travel rules and protocols to give customers pinpoint-accurate advice. Data Integrity: Keep detailed and accurate records in our CRM to ensure a seamless service experience across our global team. Continuous Improvement: Meet high performance standards (SLAs) and work with international teams to improve the overall customer journey. THE IDEAL PROFILE: AUTONOMY & EXPERTISE We are looking for independent thinkers who can stay highly productive in a sophisticated remote work environment. Language Skills: Native or near-native Croatian (C2) is required, along with strong English (B2/C1) for technical and corporate communication. Logistical Setup: You must have the legal right to work in Greece and a quiet, professional home office with high-speed internet. Executive Soft Skills: Strong active listening, emotional intelligence, and a structured way of managing a busy workload. Self-Discipline: The ability to manage multiple tasks and priorities effectively without direct in-person supervision. PREMIUM COMPENSATION & BENEFITS Our benefits package is designed to reward your expertise and help grow your long-term career. Financial & Health Security Top-Tier Salary: A competitive base salary benchmarked against the best bilingual roles in Europe. Performance Bonuses: Lucrative monthly incentives based on your results and milestones. Full Protection: Comprehensive private medical and life insurance starting from your first day. Career & Tools Growth Pathways: Clear opportunities to move into leadership, specialized training, or global management roles. Pro-Tech Kit: A high-performance laptop and noise-canceling headset delivered directly to your home. Relocation Support (For those moving to Greece) Flight Coverage: Full reimbursement for your initial flight to Greece. Transition Housing: Four weeks of premium accommodation to help you settle into your new home comfortably. Ready to represent an iconic global brand while enjoying a remote lifestyle in Greece? Your career evolution starts here.

Responsibilities

Act as the primary contact for Croatian-speaking customers to provide high-quality solutions via phone, email, and chat. Manage complex booking logistics and maintain accurate CRM records to ensure a seamless customer journey.