Croatian Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian Fluency, English Fluency, Customer Experience, Problem Solving, CRM Management, Multichannel Communication, Active Listening, Diplomacy, Time Management, Travel Logistics

Industry

Business Consulting and Services

Description

Are you passionate about global travel and the art of delivering a world-class customer experience? We are looking for high-caliber, solutions-oriented professionals to represent a global leader in digital travel reservations. This is a prestigious opportunity to act as a Brand Guardian for an iconic company while enjoying the flexibility of a 100% remote career based anywhere in Greece. THE MISSION: ARCHITECTING THE TRAVELER JOURNEY In this role, you are more than a support agent; you are a Strategic Travel Expert. You will manage the brand's reputation by navigating complex logistics to ensure seamless trips for travelers worldwide. Multichannel Mastery: Handle high-volume interactions via phone, email, and live chat with professional fluency in both Croatian and English. Expert Problem Solving: Resolve complex booking issues and financial inquiries using a mix of speed and empathy. Advisory Excellence: Stay up-to-date on global travel regulations and digital tools to provide high-quality advice. Data Integrity: Maintain accurate customer records in our CRM to ensure a flawless service history. Performance Goals: Meet and exceed service standards while collaborating with a global team to improve our collective results. THE IDEAL PROFILE: DISCIPLINE & COMMUNICATION We are looking for articulate, disciplined professionals who can excel in a fast-paced, remote-first environment. Language Skills: Native or near-native Croatian (C2) is mandatory, along with a strong command of English (B2). Work Requirements: You must have a valid work permit for Greece and a dedicated home office with high-speed internet. Professional Composure: Excellent active listening skills and the diplomacy needed to handle high-pressure situations with grace. Self-Management: The discipline to handle complex tasks and schedules effectively within a 100% virtual workplace. PREMIUM COMPENSATION & BENEFITS We provide a comprehensive support system designed to fuel your professional growth and personal well-being. Financial & Health Security Competitive Salary: A bespoke pay structure designed to reward bilingual expertise in the Greek market. Performance Bonuses: Monthly incentives for professionals who consistently hit their targets. Full Coverage: Private medical and life insurance starting from your first day. Tools & Growth Career Advancement: Clear internal pathways for promotion and global mobility within our network. Tech Suite: We provide a professional-grade hardware kit (including a high-spec laptop) shipped directly to your home. Relocation Support (For those moving to Greece) Flight Reimbursement: Full coverage of your initial flight to Greece. Temporary Housing: Four weeks of free premium accommodation to help you transition smoothly. Ready to join an elite multicultural team while living the Greek lifestyle? Your future in the global digital economy starts here.

Responsibilities

Act as a Strategic Travel Expert managing complex logistics and booking issues for a global digital travel leader. Handle high-volume interactions via phone, email, and chat while maintaining accurate customer records in the CRM.