Croatian Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian, English, Customer service, Travel advisory, Problem resolution, CRM management, Data integrity, Communication, Active listening, Diplomacy, Logistics, Digital messaging, Telephony, Operational autonomy

Industry

Business Consulting and Services

Description

Are you captivated by the intricacies of the global travel landscape and the precision required to engineer world-class consumer journeys? We are currently headhunting high-caliber, solutions-oriented professionals to represent an industry-leading titan in digital travel reservations. This is a prestigious invitation to serve as a brand guardian for an iconic institution, all while leveraging the professional flexibility of a 100% remote career based in Greece. Your objective is to orchestrate a frictionless, end-to-end experience for a global clientele. We invite linguistically gifted experts to help us redefine the gold standard of international travel advisory. THE MISSION: ARCHITECTING THE CONSUMER EXPERIENCE In this capacity, you act as more than a support specialist; you are a Strategic Travel Expert and the primary architect of our brand's reputation. You will navigate complex logistical frameworks to ensure operational continuity for travelers worldwide. Multimodal Orchestration: Master high-volume interactions across telephony, digital messaging, and live-chat interfaces with professional fluency in both Croatian and English. Complex Problem Resolution: Deconstruct intricate booking challenges, manage high-level cancellations, and resolve sophisticated financial inquiries with a synergy of operational speed and emotional intelligence. Advisory Vanguard: Maintain an exhaustive knowledge of evolving global travel regulations and digital tools to deliver high-fidelity advisory services. Data Integrity: Uphold rigorous standards of "data hygiene" within the CRM, ensuring a flawless professional service history that supports global continuity. Performance Excellence: Consistently surpass demanding Service Level Agreements (SLAs) while collaborating with a global network to elevate collective service benchmarks. THE IDEAL ARCHETYPE We are seeking articulate, disciplined communicators who possess the rigor required for remote excellence within a fast-paced, digital-first environment. Linguistic Authority: Native or near-native proficiency in Croatian (C2) is mandatory, complemented by a strong command of English (B2) for corporate integration and technical training. Logistical Readiness: Candidates must possess valid work authorization for Greece and a dedicated professional home office equipped with enterprise-grade connectivity. Executive Composure: A high aptitude for active listening and the diplomacy required to de-escalate high-pressure scenarios with grace. Operational Autonomy: The personal discipline to manage multifaceted tasks and complex schedules effectively within a 100% virtual ecosystem. PREMIUM COMPENSATION & EXECUTIVE BENEFITS We believe that peak performance is fueled by a comprehensive support system. Our package is engineered to foster both your professional trajectory and personal well-being. Financial & Health Security Bespoke Remuneration: A competitive salary structure designed to reward specialized bilingual expertise within the Greek market. Performance Incentives: Results-driven monthly bonuses for professionals who consistently exceed operational KPIs. Holistic Coverage: Comprehensive private medical and life insurance effective from your first day of tenure. Infrastructure & Growth Vertical Trajectory: Clear internal pathways for rapid promotion and global mobility within our international network. Executive Technology Suite: We provide a professional-grade hardware kit—including a high-specification laptop and noise-canceling peripherals—shipped directly to your residence. Corporate Perks: Access to wellness initiatives, exclusive corporate discounts, and a rewarding referral scheme. Executive Relocation Concierge If you are transitioning to a Mediterranean lifestyle, we ensure your relocation to Greece is seamless: Travel Reimbursement: Full coverage of your initial flight to Greece. Arrival Residency: Four weeks of complimentary premium accommodation to provide a comfortable transition while securing a permanent residence. WHY JOIN OUR GLOBAL NETWORK? This is an entry into a diverse, multicultural ecosystem of experts. You will receive elite training to become a recognized authority in the travel sector, positioning yourself at the forefront of the global digital economy.

Responsibilities

You will act as a strategic travel expert, managing high-volume interactions across multiple digital channels to ensure seamless consumer experiences. Additionally, you will resolve complex booking and financial inquiries while maintaining rigorous data standards within the CRM.