Croatian Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

Patras, Peloponnese, Western Greece and the Ionian, Greece -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian language, English language, Customer experience, Hospitality, Communication, Problem resolution, CRM, Data stewardship, Active listening, Emotional intelligence, Logistics, Technical support, Time management, Multitasking

Industry

Business Consulting and Services

Description

We are currently headhunting sophisticated, service-driven professionals to represent a preeminent global titan in the travel and hospitality sector. In this high-impact, fully remote role based in Greece, you will act as the strategic nexus for our Croatian-speaking demographic, orchestrating premium, end-to-end experiences for an elite international traveler base. Whether you are an established industry authority or a linguistically gifted professional seeking a high-caliber career evolution, we invite you to help us redefine the global benchmark for hospitality excellence. THE MANDATE: ARCHITECTING OPERATIONAL EXCELLENCE As a Croatian-Speaking Support Strategist, you are the logistical heartbeat of our consumer journey. Your mandate is to deliver precise, high-fidelity solutions within a high-velocity digital ecosystem. Omni-channel Orchestration: Execute high-volume inbound and outbound engagements across voice, structured digital correspondence, and live messaging with absolute linguistic fluidity in both Croatian and English. Strategic Problem Resolution: Provide decisive, rapid-response solutions for intricate reservation logistics, financial reconciliation, and technical platform optimization. Knowledge Leadership: Maintain an exhaustive mastery of evolving global travel regulations and operational protocols to deliver pinpoint-accurate advisory services. Data Stewardship: Uphold rigorous documentation standards within our CRM to ensure high-fidelity reporting and seamless global service continuity. Performance Optimization: Consistently exceed demanding Service Level Agreements (SLAs) while collaborating with international units to refine the holistic user journey. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are scouting for high-caliber, autonomous thinkers capable of maintaining peak productivity within a sophisticated, distributed global workforce. Linguistic Mastery: Native or near-native command of Croatian (C2) is mandatory for professional engagement, supported by a strong English (B2/C1) proficiency for corporate and technical integration. Logistical Readiness: You must hold the legal right to work in Greece and possess a dedicated professional home office equipped with enterprise-grade connectivity. Executive Soft Skills: Expert-level active listening, profound emotional intelligence, and a highly structured methodology for managing complex workloads. Professional Autonomy: The requisite personal discipline to execute multifaceted tasks and manage priorities effectively in a 100% virtual environment. PREMIUM COMPENSATION & EXECUTIVE BENEFITS Our rewards framework is specifically engineered to recognize specialized expertise and catalyze long-term professional trajectory. Financial & Health Security Market-Leading Remuneration: A competitive base salary, benchmarked against top-tier bilingual roles within the European market. Performance Incentives: Lucrative monthly bonus structures tied to individual KPIs and achievement milestones. Holistic Protection: Comprehensive private medical and life insurance effective from your initial date of tenure. Infrastructure & Career Growth Vertical Trajectory: A transparent career architecture with defined pathways into leadership, specialized training, or global management roles. The Pro-Tech Suite: Provision of a high-performance hardware kit (executive-grade laptop and noise-canceling peripherals) shipped directly to your residence. Executive Relocation Concierge For professionals transitioning to the Mediterranean, we offer a "Zero-Stress" relocation suite: Mobility Coverage: Full reimbursement of your initial relocation flight to Greece. Arrival Concierge: Four weeks of premium accommodation to facilitate a seamless transition into your permanent residence. WHY JOIN OUR GLOBAL NETWORK? This is an invitation to advocate for an iconic global brand while enjoying the ultimate flexibility of a remote lifestyle. You will undergo world-class professional training, transforming you into a recognized authority in the Customer Experience (CX) industry—all while leveraging the professional freedom of a career under the Greek sun.

Responsibilities

You will act as a strategic support contact for Croatian-speaking travelers, managing end-to-end reservation logistics and technical platform optimization. Additionally, you will maintain high-fidelity documentation in the CRM while ensuring all service level agreements are consistently met.