Croatian Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

, , -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian language, English language, Customer service, Communication, Problem solving, Active listening, CRM software, Travel reservations, Data integrity, Multitasking, Time management, Adaptability

Industry

Business Consulting and Services

Description

Do you find fulfillment in the world of global exploration and possess a talent for guiding others through their journeys? We are scouting for high-energy, solution-oriented professionals to join our elite international team. In this pivotal role, you will represent a world-renowned leader in online travel reservations, serving as the primary strategic partner for Croatian travelers as they navigate their global adventures. The Concept: A premier career opportunity offering total remote flexibility from any location within Greece, supporting one of the most influential travel ecosystems on the planet. THE MISSION: ELEVATING THE TRAVELER EXPERIENCE As an official Brand Ambassador, your objective is to transform every interaction—from routine inquiries to complex logistical challenges—into a seamless, reassuring, and premium experience. Omni-channel Mastery: Orchestrate a high volume of interactions across telephony, email, and live chat, pivoting fluently between Croatian and English. Empathetic Problem Solving: Manage the "nitty-gritty" of global travel—including booking architecture, cancellations, and financial discrepancies—with precision, speed, and genuine care. System & Policy Leadership: Undergo rigorous training to master proprietary software and global travel protocols, ensuring every traveler receives authoritative and reliable guidance. Data Integrity: Maintain meticulous records within our CRM to ensure service continuity and provide insights for quality assurance. Collaborative Innovation: Partner with leadership to identify emerging travel trends and brainstorm strategies to refine the global service journey. CANDIDATE ARCHETYPE While we value customer service experience, we prioritize a "can-do" mindset, exceptional communication skills, and a sincere passion for cross-cultural assistance. Croatian Mastery (C2): Native or near-native proficiency is essential. Your ability to engage professionally in both written and verbal forms is the cornerstone of this role. English Proficiency (B2+): Strong command of English is required for international training modules, internal corporate communication, and technical documentation. Remote Readiness: You must hold the legal right to work in Greece, possess a high-speed internet connection, and demonstrate the self-discipline required for a high-performance home office. Advanced Soft Skills: Expert active listening and the ability to remain organized and empathetic in a fast-paced, high-pressure environment. A PREMIUM REWARDS PACKAGE We recognize that your bilingual expertise is a specialized asset. Our package is designed to foster your long-term well-being and professional trajectory. Competitive Compensation: A salary structure benchmarked against the highest market standards for language specialists. Performance Incentives: Lucrative monthly bonuses and rewards based on individual milestones and team excellence. Full Protection: Comprehensive private health and life insurance coverage effective from your first day. Vertical Mobility: We build careers, not just roles. Access transparent pathways for internal promotion and global mobility. The Tech Suite: We ship a full professional hardware kit—including a high-spec laptop and noise-canceling headset—directly to your doorstep. SEAMLESS RELOCATION SUPPORT Dreaming of a life under the Mediterranean sun? We make your transition to Greece effortless: Flight Reimbursement: We cover the cost of your initial travel to Greece. Arrival Housing: Enjoy four weeks of complimentary hotel accommodation, providing a stress-free window to settle in and find your permanent home. WHY JOIN OUR GLOBAL COMMUNITY? This is more than a service role; it is your gateway into a vibrant, multicultural community of travel enthusiasts. You will receive world-class professional training that establishes you as an expert in the global travel industry—all while enjoying the unparalleled freedom of a remote lifestyle in one of the world's most beautiful destinations.

Responsibilities

You will serve as a primary strategic partner for travelers, managing bookings, cancellations, and logistical challenges across multiple channels. Additionally, you will maintain accurate CRM records and collaborate with leadership to identify travel trends and improve service quality.