Croatian Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

, , -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Croatian Language, English Language, Customer Service, Crisis Resolution, CRM Management, Omnichannel Communication, Active Listening, Emotional Intelligence, Travel Consultancy, Booking Logistics

Industry

Business Consulting and Services

Description

Do you possess a profound understanding of the global travel landscape and a natural aptitude for navigating complex challenges? We are currently headhunting dynamic, solutions-oriented professionals to join an elite international collective. In this capacity, you will serve as the Strategic Lead for Croatian-speaking travelers, representing a global pioneer in digital travel innovation. This position offers total operational autonomy, allowing you to drive results for one of the world's most influential travel brands from any location within the Greek borders. THE MANDATE: ARCHITECTING PREMIER JOURNEYS As a Brand Ambassador, you will transform every customer touchpoint—from foundational inquiries to intricate travel disruptions—into a seamless, high-fidelity service experience. Omnichannel Mastery: Orchestrate high-velocity interactions across Voice, Email, and Chat, maintaining total linguistic fluidity between Croatian and English. Expert Crisis Resolution: Navigate complex booking logistics and financial reconciliations with clinical precision and profound empathy. Systemic Leadership: Leverage specialized digital ecosystems and global protocols to provide authoritative, high-quality consultancy to travelers. Operational Excellence: Ensure meticulous data integrity within our CRM to facilitate a unified and flawless service history across our global network. Strategic Evolution: Collaborate with senior leadership to identify emerging travel trends and optimize the end-to-end customer journey. THE IDEAL PROFILE: ANALYTICAL AGILITY & EMOTIONAL INTELLIGENCE We prioritize a "solutions-first" philosophy and a passion for advocacy, seeking individuals who can bridge the gap between technical logic and relational finesse. Linguistic Mastery: Native or near-native mastery of Croatian (C2) is mandatory. You must demonstrate professional excellence in both written and verbal communication. Corporate English: A robust command of English (B2+) is essential for seamless integration into our international corporate culture. Remote Governance: You must possess the legal right to work in Greece and the internal discipline required to maintain a high-performance home office environment. Behavioral Excellence: Superior active listening skills and the emotional intelligence to maintain clarity and composure during high-pressure scenarios. A PREMIUM REWARDS ARCHITECTURE We recognize that bilingual expertise is a high-value strategic asset. Our total rewards framework is engineered to catalyze your long-term professional success. Executive-Level Salary: A competitive remuneration structure benchmarked against the highest European standards for language specialists. Performance Incentives: Lucrative monthly bonuses designed to reward both individual impact and collective milestones. Holistic Protection: Comprehensive private medical and life insurance effective from your first day of integration. Career Velocity: Transparent internal pathways for promotion and global mobility within our expansive international network. Professional Tech Suite: A complete, high-specification hardware kit shipped directly to your residence in Greece. EXECUTIVE RELOCATION CONCIERGE For professionals transitioning to Greece to embrace the Mediterranean lifestyle, we offer a bespoke induction experience: Travel Sourcing: Full reimbursement for your initial flight to Greece. Arrival Residency: Four weeks of complimentary, premium accommodation to facilitate a stress-free transition. Administrative Concierge: Expert assistance with local registration, tax documentation, and lifestyle integration. Ready to redefine your professional boundaries under the Greek sun? Your journey within our elite travel ecosystem begins now.

Responsibilities

Act as a Strategic Lead for Croatian-speaking travelers, managing high-velocity interactions across voice, email, and chat. Resolve complex booking logistics and financial reconciliations while maintaining data integrity within the CRM.