REQUIRES AN ACTIVE EXISTING TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK

The CDS Engineer supports mission-critical cross-domain operations, ensuring the secure and reliable transfer of time-sensitive data across multiple classified networks. This role combines system administration, troubleshooting, and user support responsibilities to maintain operational integrity and compliance.

Key Responsibilities:

• Conduct thorough system testing to validate functionality and ensure CDS systems are capable of securely handling time-sensitive data.
• Provide Tier I/II support to end-users, including login assistance, account troubleshooting, and resolving transfer failures across networks.
• Diagnose and troubleshoot CDS-related issues, escalating to senior administrators when necessary.
• Generate and compile weekly and monthly system usage and performance reports from formatted data sets.
• Perform user management functions across multiple environments, including provisioning access to the RHR system and CDS web-based interface.
• Monitor and manage active support tickets across multiple ticketing systems, ensuring timely resolution and accountability.
• Apply and maintain Red Hat Enterprise Linux (RHEL) updates across CDS guards, servers, and supporting infrastructure.
• Oversee and respond to CDS support email queues across multiple networks, ensuring rapid incident response.
• Conduct testing and validation of the RHR system to support continuous operational readiness.

Technical Environment:

• Cross Domain Solutions (CDS)
• Red Hat Enterprise Linux (RHEL)
• Multi-network ticketing systems
• User authentication and access management platforms

• Conduct thorough system testing to validate functionality and ensure CDS systems are capable of securely handling time-sensitive data.
• Provide Tier I/II support to end-users, including login assistance, account troubleshooting, and resolving transfer failures across networks.
• Diagnose and troubleshoot CDS-related issues, escalating to senior administrators when necessary.
• Generate and compile weekly and monthly system usage and performance reports from formatted data sets.
• Perform user management functions across multiple environments, including provisioning access to the RHR system and CDS web-based interface.
• Monitor and manage active support tickets across multiple ticketing systems, ensuring timely resolution and accountability.
• Apply and maintain Red Hat Enterprise Linux (RHEL) updates across CDS guards, servers, and supporting infrastructure.
• Oversee and respond to CDS support email queues across multiple networks, ensuring rapid incident response.
• Conduct testing and validation of the RHR system to support continuous operational readiness