Cross Technology Managed Services Engineer (L3) at NTT Data
Singapore 339509, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

08 Jul, 25

Salary

0.0

Posted On

08 Apr, 25

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patch Management, Scom

Industry

Information Technology/IT

Description

MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

REQUIREMENTS

  • Strong background in Microsoft 365 Administration.
  • More than 8 years of experience in a Microsoft 365 or Exchange Server administration role.
  • Experience implementing \migrating more than 10000 users from Exchange on prem to M365.
  • In-depth understanding of Active Directory administration, structure, permissions, and best practices.
  • Experience with patch management and monitoring using tools such as SCOM.
  • Ability to perform under pressure; experienced in a rapid growth IT environment.
  • Strong communication and documentation skills and enjoys working in a team environment.
    Workplace type:
    On-site Working
Responsibilities
  • Manage and maintain a 5000+ users environment consisting of Microsoft 365 (M365) or Exchange 2016.
  • Configure, troubleshoot, and maintain M365 services, systems, and processes, including monitoring system health and performance.
  • Provide production support for the Microsoft 365 environment.
  • Perform daily tasks to ensure the stability and optimization of the M365 environment, including proactively identifying potential issues, collaborating with team members to decide on resolutions, and implementing agreed-upon solutions.
  • Troubleshoot M365 service outages as they occur, including after hours and weekends.
  • Practical knowledge of SMTP routing, Active Directory/LDAP, DNS, Mail Routing, M365 and SMTP Troubleshooting, IIS (Internet Information Services) Administration, Troubleshooting, Application Mail Relay, Disaster Recovery concepts, and Patch Management.
  • Administer Microsoft Teams, Intune, OneDrive and provide end-user support.
  • Provide support, including monitoring server performance and availability, ensuring compliance with Service Level Agreements.
  • Experience in managing mail hygiene applications/tools such as ProofPoint, TrendMicro, or MimeCast.
  • Day-to-day administration, maintenance, and operations.
  • Perform weekly standby duties for change requests and incidents.
  • Other duties as assigned.
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