Join Our Exciting Team as a Cruise Sales Advisor!
We are on the lookout for dynamic individuals to join our current sales team as Cruise Sales Advisors. If you have a minimum of 1 year experience of selling holidays within a call centre environment, and possess an unstoppable passion for delivering outstanding customer service, then we want to hear from you!

SKILLS/EXPERIENCE REQUIRED

• Minimum 2 years of sales experience in a Contact Centre
• Strong telephone manner
• Proven ability to achieve sales targets
• Exceptional customer service and administrative skills
• Strong attention to detail
• Ability to manage time effectively and prioritise workloads
• Self-motivated and results-driven
  Are you ready to set sail on a career that’s as exciting as it is rewarding? Contact us now.
  Job Types: Full-time, Part-time
  Pay: From £24,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay

Benefits:

• Company pension
• Employee discount
• On-site parking
• Private medical insurance

Schedule:

• 8 hour shift
• Weekend availability

Experience:

• travel agent: 2 years (preferred)
• call centre: 2 years (preferred)

Work Location: Remot

ROLE SUMMARY

As a Cruise Sales Advisor, you’ll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you’ll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment.

KEY RESPONSIBILITIES

• Handle enquiries via phone, email & live chat
• Provide customers with quotes using our in-house travel system
• Convert enquiries into bookings
• Achieve personal sales targets and KPIs
• Maintain excellent knowledge of cruise lines and destinations
• Follow up regularly to maximise conversion
• Seize every opportunity to upsell and enhance the customer holiday experience
• Deliver excellent customer service and build lasting rapport
• Complete CLIA Ambassador training