JOB SUMMARY

We are seeking a dedicated and experienced Shift Leader to join our team in a fast-paced food service environment. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing staff effectively. This role requires strong leadership skills and a passion for the food industry, with a focus on maintaining high standards of food safety and quality.

SKILLS

• Proven experience in quick service or fast food restaurant settings is preferred.
• Strong knowledge of food handling practices and safety regulations.
• Excellent leadership abilities with experience in team management and training & development.
• Familiarity with restaurant management software and cash handling procedures.
• Background in culinary arts or fine dining experience is a plus.
• Ability to work efficiently under pressure while maintaining high standards of service quality.
• Strong communication skills to effectively interact with staff and customers alike.
• Experience in hospitality management or kitchen management is desirable.
• Knowledge of catering services, banquet experience, or barista/coffee experience is an advantage. Join our team as a Shift Leader where you can showcase your expertise in the food industry while leading a passionate group dedicated to providing outstanding dining experiences!
  Job Types: Full-time, Part-time
  Pay: $16.00 - $18.00 per hour
  Expected hours: 30 – 40 per week
  Work Location: In perso

• Supervise and coordinate daily operations of the restaurant, ensuring smooth workflow during shifts.
• Train, mentor, and develop staff to enhance their skills in food preparation, customer service, and operational procedures.
• Manage inventory control, including ordering supplies and minimizing waste.
• Handle cash transactions accurately through POS systems such as Aloha POS or Micros POS.
• Ensure compliance with food safety regulations and maintain cleanliness in the kitchen and dining areas.
• Assist in food preparation and cooking as needed to support kitchen staff during peak hours.
• Provide excellent customer service by addressing guest inquiries and resolving any issues promptly.
• Conduct interviews and participate in the hiring process for new team members.
• Monitor staff performance and provide feedback to promote a positive work environment.
• Collaborate with management on budgeting, scheduling, and operational improvements.