Crunchtime Administrator at Shake Shack

, , United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

111990.0

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Knowledge of Crunchtime Software, Knowledge of Basic Accounting, P&L, COGS, Understanding of Use Case Concepts, Strong Computer Skills, Proficient in Microsoft Office Suite, Proficient in MS Excel, Communication Skills, Presentation Skills, Facilitation Skills, Time Management Skills, Prioritization Skills, Organizational Skills, Problem Solving Skills, Ability to Embrace Change, Continuous Learning

Industry

Hospitality

Description

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Summary The Crunchtime Administrator is responsible for the maintenance of our Crunchtime Information Systems database. Crunchtime Information Systems is a software application suite that helps control food and beverage costs. This position is also responsible for training users on the Crunchtime software products Enterprise Manager and Net Chef. The Crunchtime Administrator serves as the system expert and provides support to users of all levels at the corporate office and at restaurant locations. This position is also accountable for the successful implementation of the application at all restaurant locations and New Store Openings. Job Responsibilities and Duties Executes Crunchtime data maintenance including, but not limited to: adding new products, adding new recipes, entering and updating new and changed vendor information, managing vendor order guides, setting up new locations, adding, changing or deactivating application users, maintaining and producing reports, including financial, and posting calendars. Ensures that the Crunchtime system remains in sync with other integrated systems (POS, accounting software). Monitors data transfer error remediation to rapidly fix any failed file transfer. Evaluates the new release versions of the software, requests upgrades, and tests all new features for implementation into Product Database. Creates standard Crunchtime training materials that will be kept up-to-date as new features are added and SOPs change. Motivates team members through ad-hoc training projects to develop their troubleshooting skills and software product knowledge. Communicates directly with Crunchtime Client Services team to convey outstanding issues, requests, and training needs. Prepares analytical results for Food, Beverage & Inventory Control. Investigates cost and/or revenue variances and develops recommended action plans to resolve such variances. Acts as liaison between Purchasing, Finance, IT, and Operations to ensure all necessary database updates are completed on time for new policy or menu rollouts. Knowledge, Skills, Abilities Knowledge of Crunchtime software Knowledge of basic accounting, P&L, COGS Understanding of use case concepts Strong computer/technology skills and proficient in Microsoft Office Suite and Visio; proficient in MS Excel, specifically VLOOKUP Communication (oral and written), presentation and facilitation skills Time management, prioritization, and organizational skills Ability to solve basic problems independently Ability to work positively with other departments and Operations ( win/win ) Ability to talk and share before a group Ability to embrace change and continuous learning Benefits at Shake Shack: A work environment where you can come as you are, share your ideas, have fun, and work collaboratively: Weekly Pay and Performance bonuses Shake Shack Meal Discounts Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more Medical, Dental, and Vision Insurance* Employer Paid Life and Disability Insurance* 401k Plan with Company Match* Paid Time Off* Paid Parental Leave* Access to Employee Assistance Program on Day 1 Pre-Tax Commuter and Parking Benefits Flexible Spending and Dependent Care Accounts* Development and Growth Opportunities *Eligibility criteria applies Pay Range - $67,521.25 - $111,990.00 *The salary paid to a successful applicant will depend on the applicant’s experience, qualifications, business needs and resources, and the candidate’s location. Click the "Apply" button above to apply for this opening. About Us Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Let's connect! Add your resume to our Talent Community to stay up-to-date with relevant career opportunities. Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. You’ll learn lifelong skills and be empowered to make a positive impact—on our business, restaurants, and communities—all at one of the fastest-growing hospitality brands in the world. From our teams to our neighborhoods, we’re committed to always doing the right thing. Our teams are the core of what we do and what we stand for—supporting them is part of our DNA. We’ll provide you with learning and growth opportunities to set you up for success in your career. Sharing ideas, having fun, and working collaboratively isn’t just preached, it’s how we do things every day. Behind every elevated experience is our Team Members and culture of Enlightened Hospitality! We strive to foster a culture that is welcoming, inclusive and allows our Team Members to grow. See why it's worth it to work at Shake Shack. We are committed to developing future leaders here at Shake Shack. We provide our team members with the tools, resources, and learning opportunities they need to succeed and to grow. Watch this video to explore the possibilities for your career at Shake Shack. At Shake Shack not only do we Stand for Something Good, but we want YOU to! We are proud to have received recognition for our Inclusive Policies & Practices four years in a row and counting! With numerous employee led resource groups, mentorship pairings, and career-growth opportunities to fit your aspirations, we are confident you’ll find your place here to thrive as your authentic self.

Responsibilities

The Crunchtime Administrator is responsible for maintaining the Crunchtime Information Systems database and training users on the software products. This role includes executing data maintenance, ensuring system synchronization, and preparing analytical results for Food, Beverage & Inventory Control.