CS Assistant at Vantive

Hachioji, Tokyo, Japan -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focus, Compliance, Data Entry, Report Generation, Order Processing, Shipment Processing, Inquiry Handling, Schedule Creation, Prioritization, Cost Awareness

Industry

Medical Equipment Manufacturing

Description

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. 【業務内容】・顧客（医療従事者・患者さん）視点を常に意識し、より高い顧客満足につながる対応を実践する・薬機法・個人情報保護法など関連法規や業務マニュアルを遵守し、業務を行う・電話及び社内システムを使用し、患者さんの製品の在庫状況を確認し、配送日を設定する・社内システムへの受注・出荷データの入力、医療機関向けレポートを作成、送付する・医療機関や代理店から処方箋を入手し、品名、数量等の内容を確認した上で出荷処理を行う・処方内容に関する確認や問い合わせ対応を行う（医療機関・社内関係部門との連携含む）・業務スケジュールの作成、業務の優先順位付けを行い、効率的に業務を遂行する・配送コストなど、業務に関連するコスト意識を持ち、業務を遂行する Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice. At Vantive, your work will expand your skills, knowledge and opportunities for growth and learning to advance your career. In 2023, we began the journey to establish Baxter’s chronic kidney care and acute therapies businesses into one standalone company. We are thrilled to introduce you to Vantive. Together, we will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the 1+ million people we serve. At Vantive, we believe in not only building our leadership in the kidney care space, but offering meaningful work to those who join us. We offer a range of exciting career opportunities across various departments, from research and development to marketing and sales. If you are looking to drive innovation and growth at a new, purpose-driven organization, we have a place for you at Vantive.

Responsibilities

The role involves consistently maintaining a customer (healthcare professional/patient) perspective to achieve high customer satisfaction. Responsibilities include adhering to relevant laws like the Pharmaceutical and Medical Device Act and personal information protection laws while performing duties.