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CS Ducted at Bosch-HomeComfort

Monterrey, Chiapas, Mexico -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Processing, Communication Skills, Problem-Solving, Detail-Oriented, Fast-Paced Environment, Task Prioritization

Industry

Renewable Energy Semiconductor Manufacturing

Description

Job Description Enter and accurately process customer orders through the relevant systems. Provide timely updates and confirmation to customers regarding their orders. Coordinate with sales, supply chain, and back-office teams to resolve any issues. Monitor order status and manage pending orders effectively. Address and resolve customer complaints promptly and professionally. Qualifications Bachelor’s degree in Business or a related field, or equivalent experience. Minimum of 1 year of customer service experience, preferably in a manufacturing environment. Proficiency in English and strong communication skills. Detail-oriented with excellent problem-solving abilities. Ability to work in a fast-paced environment and effectively prioritize tasks

Responsibilities

The role involves entering and processing customer orders accurately and providing updates to customers. Additionally, it requires coordinating with various teams to resolve issues and managing order statuses effectively.