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CS Ducted at Bosch-HomeComfort
Monterrey, durango, Mexico -
Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Order Processing, Customer Service, Communication, Problem-Solving, Detail-Oriented, Task Prioritization

Industry

Renewable Energy Semiconductor Manufacturing

Description
Job Description Enter and accurately process customer orders through the relevant systems. Provide timely updates and confirmation to customers regarding their orders. Coordinate with sales, supply chain, and back-office teams to resolve any issues. Monitor order status and manage pending orders effectively. Address and resolve customer complaints promptly and professionally. Qualifications Bachelor’s degree in Business or a related field, or equivalent experience. Minimum of 1 year of customer service experience, preferably in a manufacturing environment. Proficiency in English and strong communication skills. Detail-oriented with excellent problem-solving abilities. Ability to work in a fast-paced environment and effectively prioritize tasks
Responsibilities
The primary duties involve accurately entering and processing customer orders through relevant systems while providing timely updates and confirmations to customers. This role also requires coordinating with internal teams to resolve issues and effectively managing pending orders.