CSA Representative I at Love's Travel Stops & Country Stores

Oklahoma City, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

19.0

Posted On

16 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, DataQ Challenges, Microsoft Office, 10-Key, Written Communication, Verbal Communication, Case Monitoring, Record Keeping

Industry

Retail

Description

TVC Pro-Driver is a member of the Love’s Family of Companies and is a commercial driver’s license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores. Benefits: * $17-$19 p/hr * Paid Time Off * Flexible Scheduling * Medical/Dental/Vision Insurance after 30 days * Career Development * Hiring Immediately Welcome to TVC Pro Driver: The CSA Representative will be responsible for opening Data Q challenge cases and monitoring the progress of those cases. Representative will also be responsible for contacting courts for final dispositions to help aid in the challenges. The representative will also be responsible for creating Data Reviews for large and small fleets to help maintain their safety score. Job Functions: Provide the best possible customer service for members, attorneys, and associates by processing documents correctly Obtain specific information from legal documentation and input it into the computer system Properly complete various forms of paperwork Precisely note member files in the computer system Perform DataQ challenges Create closing letters Create Data Reviews Clearly communicate with Fleet Safety Directors and other personnel Communicate with courts, officers, and investigators as necessary Maintain proper records of attendance by correctly using the Paycom system All other duties as assigned and required Experience and Qualifications: High School Diploma (or GED) required 2 years office environment preferred Must be able to type at least 35 WPM Must be able to operate a computer, use the internet and be familiar with 10-key Familiarity with Microsoft Office Excellent verbal and written (both typed and handwritten) communication Highly self-motivated and results oriented Ability to perform in a high-energy, dynamic and team-oriented environment Required to sit for extended periods of time at a desk Location: In office: 14313 N. May Avenue, Oklahoma City, Ok, 73134 Work Schedule: Monday- Friday 8-5. Schedule is flexible. Remote with one in-office day each month Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

Responsibilities

The CSA Representative manages Data Q challenge cases and monitors their progress to help drivers and fleets reduce fines. They are also responsible for creating Data Reviews to maintain safety scores and communicating with courts and fleet safety directors.