CSR客服 at Avery Dennison
Suzhou City, Jiangsu, China -
Full Time


Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Order Management, Communication, Problem Solving, Excel, Data Analysis, English Proficiency, Client Interaction

Industry

Packaging and Containers Manufacturing

Description
公司介绍 Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 36,000 employees in over 50 countries. Reported sales in 2022 were $9.0 billion. Learn more at www.averydennison.com. 职位描述 接听客户电话咨询 接待上门来访客户 根据客户的传真或邮件采购单做定单、样品单 与分切保持联系,对订单出现异常及时向销售或客户反馈 每日通知客户欠单 每日做好日报,上报相关人员 每周汇总定单,做好统计工作 为客户提供方便、优质的服务 完成上司布置的其它任务 职位要求 大专及以上学历; 有相关跟单或客服工作经验者优先; 具备良好的客户服务意识,有较强的应变能力和突发事件的解决能力; 具备一定的报表分析能力,如excel函数、宏、数据透视表等; 有一定的英语功底,英语四级或以上。 额外信息 AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status.
Responsibilities
The role involves answering customer inquiries via phone and in-person, processing orders based on customer requests, and maintaining communication with relevant departments regarding order issues. Additionally, the position requires daily reporting and providing high-quality service to customers.
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