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CSR at Community Veterinary Partners

Jacksonville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Veterinary Knowledge, Organizational Skills, Communication, Record Management, Animal Care, Cleaning Duties, Collaboration, Initiative, Comforting Pets

Industry

Veterinary Services

Description

Veterinary Customer Service Representative (CSR) Position Summary: We are seeking a dedicated and experienced Veterinary Customer Service Representative to join our team. The ideal candidate will have at least two years of experience in the veterinary field and will bring confidence, organizational skills, and a genuine passion for animal care. Key Responsibilities: Provide exceptional customer service by answering phones, checking clients and patients in and out, and managing records efficiently. Assist with the care and comfort of dogs and cats of all sizes and breeds, ensuring their well-being during their visit. Perform cleaning duties around the hospital to maintain a sanitary environment. Collaborate with veterinary staff to support the smooth operation of the hospital. Communicate clearly with clients about wait times and ensure that both clients and their pets are as comfortable as possible. Follow instructions accurately and take initiative in a fast-paced environment. Qualifications: Minimum of two years Shift Schedules: Monday - Friday 6:00pm to 12:00am Saturday 1:00pm to 12:00am Sunday 8:00am to 4:00pm/4:00pm to 12:00am

Responsibilities

The Veterinary Customer Service Representative will provide exceptional customer service, manage client and patient records, and assist with the care of animals during their visit. They will also perform cleaning duties and collaborate with veterinary staff to ensure smooth hospital operations.