CSR- Customer Service- Kiosk Store front location at Sun Country Cleaners, LLC

Lakewood Ranch, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Management, Problem Solving, Computer Skills, Attention To Detail, Communication Skills, Professional Demeanor, Reliability, Self-Motivation

Industry

Description

Description Customer Service Representative - Dry Cleaning Kiosk Hours: Can vary & some flexibility. Similar to Monday - Friday, 12:00 PM - 6:00 PM. Rotating Saturdays 9:00-3:00 pm. Compensation & Benefits: Weekly Pay Potential Weekly Attendance Bonus Paid Time Off (PTO) Paid Holidays Job Description & Duties: As a Customer Service Representative, you will be a "customer pleaser" by providing exceptional service and ensuring customer satisfaction. Key responsibilities include, but are not limited to: Customer Interaction: Welcome every customers, communicate positively, and always be kind and respectful to customers and the team. Order Management: Pay close attention to detail when detailing, racking (loading), and handling customer orders. Problem Solving: Be proactive in resolving issues and follow through professionally. Operational Excellence: Utilize basic computer skills daily. Maintain an organized and clean work environment. Be reliable and dependable, arriving on time for scheduled shifts, in uniform, and ready to work. Demonstrate trustworthiness and self-motivation. Requirements Physical Requirements: Ability to stand for extended periods (up to 6 hours) per shift. Capable of bending, lifting, and transporting garment and laundry bags weighing approximately 30 lbs. Core Competencies: Strong attention to detail and ability to follow directions accurately. Excellent oral and written communication skills are essential for daily tasks. Maintain a kind, caring, and professional demeanor when interacting with the public under all circumstances and situations. Disclaimer Statement: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.

Responsibilities

The Customer Service Representative will act as a 'customer pleaser' by delivering exceptional service, welcoming customers positively, and ensuring satisfaction. Key duties involve meticulous order management, including detailing, racking, and handling garments, alongside proactive issue resolution.