ABOUT US

Cal-Rid Pest Control is a pest control business that has been operating in Calgary for over 65 years.

Our work environment includes:

• Super supportive co-workers that laugh too much
• A lot of snacks
• 2-3 loyal office dogs
• Some eyebrow raising, head shaking moments
• A wellness spending account with great options

A customer service representative is needed for our office. This position requires a high level of attention to detail, and a commitment to providing professional, caring and friendly service.

Responsibilities:

• Answer inbound calls and emails
• Answer questions from customers and co-workers
• Identify and discuss solutions to technical difficulties
• Scheduling appointments
• Creating invoices
• Becoming familiar with a wide range of technical products and services
• Processing payments
• Data Entry
• Other related duties as assigned

The successful candidate will have:

• An understanding of Microsoft office applications
• Excellent telephone skills
• The ability to multi-task
• Strong communication and interpersonal skills
• The ability to compose their own letters and handle routine correspondence
• Excellent follow-up and organizational skills
• The ability to “self start” and work independently
• Attention to detail

Job Type: Full-time
Pay: $37,440.00-$43,680.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off
• Wellness program

Work Location: In perso

• Answer inbound calls and emails
• Answer questions from customers and co-workers
• Identify and discuss solutions to technical difficulties
• Scheduling appointments
• Creating invoices
• Becoming familiar with a wide range of technical products and services
• Processing payments
• Data Entry
• Other related duties as assigne