JOB OVERVIEW

We are seeking a Customer Service Representative to join our team. The ideal candidate will be fluent in English and possess excellen communication skills, and have a passion for providing exceptional customer service.

EXPERIENCE

• Proven experience in customer service or a related field
• Ability to communicate effectively in English.
• Strong sales skills with a focus on upselling
• Proficient in data entry and CRM software
• Multilingual abilities are a plus
  Join our team today and embark on a rewarding career where you can utilize your language skills and passion for customer service to make a difference!
  Please add your linkedIn profile to your resume.
  Job Types: Full-time, Part-time
  Pay: Up to $17.26 per hour
  Expected hours: 30 – 50 per week

Schedule:

• Evening shift
• Monday to Friday

Education:

• Secondary School (preferred)

Work Location: In perso

• Handle incoming customer inquiries via phone, email, and chat
• Provide information about products and services
• Assist customers with order placement and product-related questions
• Upsell products and services to increase sales revenue
• Perform data entry tasks accurately and efficiently
• Maintain a high level of professionalism and phone etiquette at all times