OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and resolve issues will play a crucial role in enhancing customer satisfaction and loyalty. If you have a passion for helping others and possess strong interpersonal skills, we encourage you to apply.

REQUIREMENTS

• Previous experience in customer support or client services is preferred, but not required.
• Sales experience is beneficial for upselling products or services when appropriate is a plus.
• Ability to work effectively both independently and as part of a team.
• Attention to detail and strong organizational skills are essential.
  Join us in providing top-notch service to our customers while developing your career in a supportive environment!
  Job Type: Full-time
  Pay: $25.66 - $33.45 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Raleigh, NC 27615 (Required)

Work Location: In perso

• Provide accurate information regarding products and services.
• Assist customers with order placement, tracking, and returns.
• Handle customer complaints with professionalism and empathy.
• Uphold company policies and procedures while delivering outstanding client services.