CSR (Customer Service Representative) at Macro Foods Inc
Windsor, ON N9K 1C7, Canada -
Full Time


Start Date

Immediate

Expiry Date

01 Nov, 25

Salary

17.2

Posted On

03 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Outsourcing/Offshoring

Description

Macro Foods is a local business in Tecumseh, ON. Our goal is to Serve the community fresh, healthy, chef prepared meals. We also serve protein shakes and sell supplements and healthy snacks. Customers can walk in and pick up food on the go, or order online direct to their homes anywhere in Ontario!
Our customer service department is seeking an experienced, energetic and capable individual to join our busy team. The successful candidate will be responsible for greeting all customers and explaining our products, using company policy and procedure to solve customer’s problems and learning specific questions about products and services in order to deliver accurate information back to customers. We’re seeking a self-motivated and organized individual with strong customer service skills who is also an effective multi-tasker. General health knowledge/healthy eating is a bonus.

Responsibilities:

  • Greet clients and other visitors in person.
  • Answer customers’ questions.
  • Assist customers who need special assistance.
  • Handle customer in store or phone call inquiries.
  • Cash handling and checking clients out.
  • Answer the phone, take messages, and transfer calls to other staff as necessary.
  • Enter information about clients and other visitors into the computer system.
  • Must complete safe food handlers certificate and CPR training within first 2 weeks of employment.
  • Must be able to travel to any and all Windsor locations when needed.

Schedule:
Hours are Monday-Sunday 10-7 (weekends 11-6).
Must have open weekend availability with minimum 3 week days with availability as well.
15-30 hours Part Time.
Job Type: Part-time
Pay: From $17.20 per hour

Ability to commute/relocate:

  • Windsor, ON N9K 1C7: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you meet the minimum of 6 shift availability required for work?

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 2 years (preferred)

Work Location: In perso

Responsibilities
  • Greet clients and other visitors in person.
  • Answer customers’ questions.
  • Assist customers who need special assistance.
  • Handle customer in store or phone call inquiries.
  • Cash handling and checking clients out.
  • Answer the phone, take messages, and transfer calls to other staff as necessary.
  • Enter information about clients and other visitors into the computer system.
  • Must complete safe food handlers certificate and CPR training within first 2 weeks of employment.
  • Must be able to travel to any and all Windsor locations when needed
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