CSR (Customer Service Representative) at Macro Foods Inc
Sarnia, ON N7S 5A1, Canada -
Full Time


Start Date

Immediate

Expiry Date

24 Sep, 25

Salary

17.2

Posted On

25 Jun, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, French

Industry

Outsourcing/Offshoring

Description

Macro Foods is a small business in Sarnia, ON. Our goal is to Serve the community fresh, healthy, chef prepared meals. We also serve protein shakes and sell supplements and healthy snacks. Customers can walk in and pick up food on the go, or order online direct to their homes anywhere in Ontario!
Our customer service department is seeking an experienced, energetic and capable individual to join our busy team. The successful candidate will be responsible for greeting all customers and explaining our products, using company policy and procedure to solve customer’s problems and learning specific questions about products and services in order to deliver accurate information back to customers. We’re seeking a self-motivated and organized individual with strong customer service skills who is also an effective multi-tasker. General health knowledge/healthy eating is a bonus.

Responsibilities:

  • Greet clients and other visitors in person.
  • Answer customers’ questions.
  • Assist customers who need special assistance.
  • Deal with angry or rude visitors.
  • Cash handling and checking clients out.
  • Answer the phone, take messages, and transfer calls to other staff as necessary.
  • Enter information about clients and other visitors into the computer system.
  • Must complete safe food handlers certificate within first 2 weeks of employment.

Job Type: Part-time
Pay: From $17.20 per hour

Flexible language requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Application question(s):

  • Please list your availability and Ideal number of hours per week.

Experience:

  • Customer service: 2 years (preferred)

Work Location: In perso

Responsibilities
  • Greet clients and other visitors in person.
  • Answer customers’ questions.
  • Assist customers who need special assistance.
  • Deal with angry or rude visitors.
  • Cash handling and checking clients out.
  • Answer the phone, take messages, and transfer calls to other staff as necessary.
  • Enter information about clients and other visitors into the computer system.
  • Must complete safe food handlers certificate within first 2 weeks of employment
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