CSR - Customer Service Representative at Millers Rental and Sales
Akron, OH 44320, USA -
Full Time


Start Date

Immediate

Expiry Date

20 Nov, 25

Salary

15.5

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills

Industry

Hospital/Health Care

Description

Join one of the Top Workplaces in Ohio! Miller’s was recognized by The Cleveland Plain Dealer/Cleveland.com as one of Northeast Ohio’s Top Workplaces 2022, 2023, 2024 and 2025.
Miller’s is a well-recognized name in the Akron, Canton, Cleveland, and Youngstown areas. Our Custom Wheelchair department has grown into four full-service locations serving communities throughout Northeast Ohio. At Miller’s, Customer Service is our core belief.
We are currently seeking a high-energy and caring person to be a part of our team. This is a full-time position in our Akron, OH location. This job receives weekly pay, every Friday!

Responsibility’s include:

  • Assists our clients on the phone by answering questions and taking orders.
  • Ensure accuracy of orders, resolve client concerns, and funding verification.
  • Verify all aspects of the client information and obtain all required forms and signature.
  • Provide our clients with product education and information on use of the equipment, including safety issues, funding considerations, delivery schedules, and company policies.
  • This is a full-time position that requires you to work Monday through Friday from 8:30 AM to 5:00 PM. We offer a competitive benefits and wage package.

Additional Requirements:

  • High School degree or GED equivalent (preferred)
  • Excellent oral and written communication skills
  • Good phone skills – pleasant personality on the phone
  • Interact well with other employees on team
  • Kind and empathetic with clients
  • Ability to work independently in a fast paced environment
  • Ability to multi-task, with numerous interruptions
  • Attention to details
  • Familiar with insurance rules and policies preferred, but not required
  • Must be able to organize duties and follow-up timely
  • Critical Thinking - Must be able to make independent decisions
  • Willingness to be trained in all pertinent areas
  • At Miller’s, we expect our employees to embrace our company values: Integrity, Respect, Service, & Professional Excellence.
  • Hourly position, compensation is commensurate with experience.

Job Type: Full-time
Pay: From $15.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Akron, OH 44320 (Required)

Work Location: In perso

Responsibilities

Please refer the Job description for details

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