Misty Mountain Cannabis is now accepting applications for Customer Service and Sales Representative (CSR) positions for their new retail cannabis store.
The CSR is the first point of contact with customers and is a cannabis subject matter expert. The CSR builds relationships to create loyal customers who trust the opinions and judgement of our CSR team.

QUALIFICATIONS

• Previous customer service experience in a retail environment is preferred
• Deep cannabis product knowledge including product types, strains, consumption methods and possible effects is beneficial
• Knowledge and understanding of the cannabis industry including federal, provincial, and municipal regulations etc. is beneficial
• Ability to work a flexible schedule, especially weekends and closing shifts
  The successful candidate must have exceptional communication and relationship building skills, is enthusiastic, reliable and is eager to achieve goals. They are a compassionate individual with a passion for cannabis and are able to build strong relationships with both customers and co-workers.

• Developing customer relationships by sharing knowledge and demonstrating exceptional customer service
• Following all store operations, cash handling, and safe workplace policies and procedures
• Demonstrating familiarity with and enforcing of all relevant regulations within the store
• Utilizing cannabis knowledge to achieve sales targets
• Ensuring the retail environment is clean, welcoming, and well-stocked