Regency Plasticsis looking for a friendly and detailed oriented customer service representative to join our team. This role entails processing orders, preparing correspondences and fulfilling customerneeds to ensure customersatisfaction.The successful candidate will have a minimum of three years experience in providing professional customer service and order entry, preferably in a busy industrial manufacturing environment.

REQUIREMENTS

• Excellent customer service skills
• Advanced ability to multitask and efficient time management skills
• Quick and enthusiastic learner
• Demonstrated ability to work within teams, as well as independently
• Flexibility to adjust and thrive in an environment with changing requirements and priorities for multiple projects or assignments
• Self-motivated and goal-oriented
• Excellent communication and interpersonal skills
• Good reading and numeracy skills
• Strong computer skills including Excel, Outlook, Word
• Previous experience in the packaging industry would be an asset
  We thank everyone for their interest, however, only those selected for an interview will be contacted.
  Job Type: Full-time
  Work Location: In perso

• Responsible for providing customer service
• Provide technical assistance to customers
• Answer customer’s questions regarding products, services and delivery
• Accurately enter and process orders
• Work with outside salesperson and order desk team to identify, quote and close customer inquiries
• Ensure customer service technical requirements for the customer are met
• Research and source all customer inquiries providing solutions in a timely, organized and systematic manner
• Maintain appropriate relationships with key distributors
• Support day to day transnational activities to produce a high level of customer satisfaction
• Training provided