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CSR - Evenings (Airport) at Budget Car and Truck Rental of Omaha

Omaha, Nebraska, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

20.0

Posted On

08 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Professional Communication, Problem Resolution, Sales Closing, Vehicle Inspection, Reservation Management

Industry

Travel Arrangements

Description

Description Budget has a need for a full-time CSR on our Airport team. This role is idea for those who are people-oriented, have great customer service skills, and love putting a smile on someone's face. The position would finalize reservations, check customers in and out of our parking garage, and close sales. Shift times are 5pm-1am, Sunday-Thursday. Job Duties Greet customers using standard dialogue Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc. Perform vehicle exchanges and extensions Inspect incoming vehicles for new damage Report damages to on-duty supervisor Scan returning vehicles back into system Provide computerized receipt to customer Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc. Support a team environment by assisting other agents and/or other areas when needed If you are interested in joining a collaborative and dynamic team, please submit your application! Requirements High School Diploma or equivalent 1 year of customer service experience Professional communication skills Problem resolution experience Minimum age of 18 Valid driver's license Clean driving record

Responsibilities

The CSR is responsible for greeting customers, managing parking garage check-ins and check-outs, and finalizing reservations. They also perform vehicle inspections and handle customer inquiries regarding charges and damages.