CSR I at MW Components RAF Electronic Hardware

, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Self-Starter, Attention To Detail, Microsoft Office Programs, Verbal Communication, Written Communication, Punctuality, Dependability, Professionalism, Respect, Independent Work, Teamwork, Data Entry, Order Entry, Liaison

Industry

Industrial Machinery Manufacturing

Description

ESSENTIAL DUTIES & KEY RESPONSIBILITIES: · Manage customer purchase orders and releases accurately. · Ensure the proper part number revision on the customer order matches the system. · Keep track of open order report. Check with production and purchasing on status of open orders. · Back up customer service on order entry (for vacations). · Back up Receptionist with answering phones. · Be the liaison between production and customer service. · Enter ASN’s on customer websites and/or communicate shipment information with the customer. · Back up the quoting department with entry of RFQ’s and sending quotes to the customer. · Responsible for customers’ follow-up for quotations, samples, literature, new accounts, etc. · Provide coverage for receptionist positions when necessary. · Additional duties as required by Supervisor/Management SKILLS & COMPETENCIES: · Must have Excellent organizational skills. · Self-starter. · Attention to detail. · Competency in Microsoft Office Programs. · Excellent & Professional verbal and written communication skills. · Punctual and dependable. · Perform all duties & responsibilities in a professional manner. · Treat others with respect. · Ability to work independently or in a team environment. EDUCATION & EXPERIENCE Required · High school diploma or equivalent · Minimum two (1) year Customer Service experience · Experience working with data and order entry. Desired · Associate degree · Experience in a manufacturing setting PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Primarily sedentary work involving prolonged periods of sitting at a desk and working at a computer. · Frequent use of hands and fingers for typing, mouse use, and handling documents. · Visual acuity required to read computer screens, printed materials, and digital devices. · Occasional standing, walking, bending, and reaching within the office environment. · Occasional lifting or carrying of light items such as files, office supplies, or a laptop (typically up to 10–20 pounds). · Regular communication through speaking and hearing in person, by phone, and during virtual meetings.

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Responsibilities

This role involves managing customer purchase orders, ensuring part number accuracy, tracking open orders by coordinating with production and purchasing, and handling order entry backups. The CSR will also act as a liaison between production and customer service, manage shipment notifications, and assist with quoting department tasks.