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CSR II Insurance Team at Iowa Bankers Mortgage Corporation
Urbandale, Iowa, United States -
Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Analytical Decision Making, Problem Solving, Clerical Duties, Document Imaging, Email Communication, Hazard Record Review, Escrow Management, Insurance Disbursements, Refund Processing, Payment Processing, Report Review, OnBase Utilization, Word Proficiency, Excel Proficiency, Black Knight System

Industry

Banking

Description
Description Role Definition: Assists in the Escrow area by performing the following duties. I. Performs any one of the below responsibilities: Insurance Disbursements (HUB, MBA, MSP, ACH) Insurance Refunds RD Monthly Payment FHA Monthly Payment II. Reviews escrow & non-escrow hazard records and obtain updated documents as needed. III. Responds to emails sent to the insurance inbox. IV. Reviews and update hazard information utilizing OnBase work queues. V. Reviews daily reports from MSP related to hazard updates. VI. Performs various clerical duties, including the filing and imaging of documents, mailing of disbursement checks and correspondence in the appropriate loan files. VII. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors. Requirements A. Required Education: High school diploma or general education degree (GED) B. Required Work Experience: Two to five years of related experience and/or training; or equivalent combination of education and experience. C. Technology Skills: Accurately and efficiently process transactions. Proficient in Word & Excel. Preferred Black Knight System experience. D. Required Skills or traits for the position: Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem solving skills.
Responsibilities
The CSR II Insurance Team assists in the Escrow area by handling various insurance-related tasks, including disbursements and refunds. They also review hazard records, respond to emails, and provide superior customer service to homeowners and vendors.